I have been a looky loo for a while, enjoying the posts & information others have posted on this forum, but now I am in a bit of a pickle & would like a little advice, if you would be so kind.
I have already smacked myself for buying into Hellsgate, luckily it was the exit package so it wasn't too bad. They kept us there for 6 hours & we bought it to get ther hell out of there.
I have 3days/4night package, fought like hell to finally get them to allow me to stay at the Towers which had been stated as a choice in my contract. I was all booked for this Feb & got the paperwork & bought the stupid travel insurance for my trip. I was happy that our money wasn't that much of a throw away, but then I get a nice letter in the mail today that, my reservation has been changed for Flamingo Bay without our approval.
Any suggestions on how I could get them to change it back or anything else I could do? I would love to sue them & get our money back, but I realize even though we were lied to that it was our fault for buying it in the first place.
I had already booked other rooms for family there & so they really screwed this up for us. What is the best way to fix it or is it a loss?
Thank you in advance for the help.
I have already smacked myself for buying into Hellsgate, luckily it was the exit package so it wasn't too bad. They kept us there for 6 hours & we bought it to get ther hell out of there.
I have 3days/4night package, fought like hell to finally get them to allow me to stay at the Towers which had been stated as a choice in my contract. I was all booked for this Feb & got the paperwork & bought the stupid travel insurance for my trip. I was happy that our money wasn't that much of a throw away, but then I get a nice letter in the mail today that, my reservation has been changed for Flamingo Bay without our approval.
Any suggestions on how I could get them to change it back or anything else I could do? I would love to sue them & get our money back, but I realize even though we were lied to that it was our fault for buying it in the first place.
I had already booked other rooms for family there & so they really screwed this up for us. What is the best way to fix it or is it a loss?
Thank you in advance for the help.
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