Do you have a mortgage? What do you mean when you say you “lost over $2000 approximately? As
@TheTimeTraveler asks, what has changed since your purchase?
Any exit company, as they are called, is going to charge you thousands of dollars upfront. It isn’t uncommon for these companies to string an owner along, in some cases for years. These companies have no magic wand to make contracts go away. Many of their successes are likely just using a deed back program that is available to owners. These exit companies don’t want you to know your options and will keep you in the dark so they can charge you thousands of dollars for something you could do your self. I believe Westgate charges about $1500 for their deed back program but an exit company will charge you many thousands more than that. These exit companies have slick websites and talk a good game but they are not your friend. They are looking for an easy way to be paid thousands of dollars upfront for their promises.
The bad news is that these deed back programs are only good if they do not have a mortgage. If you have a mortgage then it is MUCH harder to get out of that responsibility. The exit company doesn’t have anything up their sleeve to make that go away. Think about it, if you have a home mortgage or a car loan, and you ask to get out of your obligation, they may emphasize with you but if you want out they will foreclose or repossess. The timeshare isn’t any different. There are stories out there where one paid thousands to an exit company and yet they were foreclosed on. The exit company refused to refund because they say they got them out of their contract.