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We're sorry! The reservation is no longer available.

mikeyg76

mikeyg76

TUG Member
Joined
May 23, 2022
Messages
19
Reaction score
18
Location
California
Resorts Owned
HGVC - Kings’s Land
HGVC - Las Vegas Blvd
Is anyone having problems with the app and website? Every time I try to book a stay I get the “We're sorry! The reservation is no longer available.” error, no matter what resort I try to book.

Correction: appears to just be the resorts that are offering the current promotion discounts, for example Marbrisa and Elara.
 
Last edited:
mikeyg76 said:
Is anyone having problems with the app and website? Every time I try to book a stay I get the “We're sorry! The reservation is no longer available.” error, no matter what resort I try to book.

Correction: appears to just be the resorts that are offering the current promotion discounts, for example Marbrisa and Elara.
Click to expand...
I’d start taking it personally - Every resort!!! Oh, not every resort - just the one w/ disc.
 
Booked a MarBrisa during sale dates; worked ok for me just now; no errors; maybe they fixed it, ?
May try again....
TY
 
I just booked a week at Grand Waikikian with the 30% discount in December for relatives. I had the same 'not available' message when trying earlier for 5 nights. I'm not sure if it was the 7 nights, or switching to the Chrome browser, or just luck. Anyway, it did work.
 
I can confirm that this is an issue at MarBrisa. The system is showing phantom availability for some rooms on some dates. I called CS to confirm availability.
 
Had this issue with The Quin. Booked 1 of 2 rooms yesterday, but the second room got an error.

Somehow this morning DW got a reservation through, even with multiple issues continuing. But at least we got the reservations done (now, if I could have only gotten a studio PH on sale instead, then we'd be even better!).
 
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