Walking a Reservation without Availability.

[h2oflyboy]

This is one time when the process is more successful with help. I wanted to book The Crane in Barbados - there is no online availability. You must call in each day to have the CS agent move you or reservation forward one day. Because of status, I had a concierge do this each day for 7 days to procure my rooms.

They can see if your preferred room is ‘going to be available’ - which the 3BR was not. We went with a combo of rooms (2BPCR & 1P2CR). They both appeared to be available throughout the dates I needed. We established a phone call before the dates were put into their availability - and I gave the exact dates I wanted. A few days later… I now have my requested week and the rooms sizes that will work for our family.

I did not receive an email each day for the “walking” but I did receive a few.

I like the fact I did not have to make a phone call each day to talk to an agent to move “Walk” this reservation forward. I love that someone else did my work!

- NOW, I have a reservation for Cabo 15-22March for a 3BR Grand Ocean View I will be releasing in the next few days. If anyone is interested in this prime week in Mexico, leave a comment and I will coordinate dropping this so you can pick it up. (HVC/Max)

 

[Zenichiro]

NOW, I have a reservation for Cabo 15-22March for a 3BR Grand Ocean View I will be releasing in the next few days. If anyone is interested in this prime week in Mexico, leave a comment and I will coordinate dropping this so you can pick it up. (HVC/Max)

Wish it was Christmas week I have a 2bed OV and been waiting on the 3bed penthouse room.

 

[Ianneyan]

This is one time when the process is more successful with help. I wanted to book The Crane in Barbados - there is no online availability. You must call in each day to have the CS agent move you or reservation forward one day. Because of status, I had a concierge do this each day for 7 days to procure my rooms.

They can see if your preferred room is ‘going to be available’ - which the 3BR was not. We went with a combo of rooms (2BPCR & 1P2CR). They both appeared to be available throughout the dates I needed. We established a phone call before the dates were put into their availability - and I gave the exact dates I wanted. A few days later… I now have my requested week and the rooms sizes that will work for our family.

I did not receive an email each day for the “walking” but I did receive a few.

I like the fact I did not have to make a phone call each day to talk to an agent to move “Walk” this reservation forward. I love that someone else did my work!

- NOW, I have a reservation for Cabo 15-22March for a 3BR Grand Ocean View I will be releasing in the next few days. If anyone is interested in this prime week in Mexico, leave a comment and I will coordinate dropping this so you can pick it up. (HVC/Max)

Hi! Was it an extra fee to have a concierge walk your reservation each day?

 

[h2oflyboy]

Hi! Was it an extra fee to have a concierge walk your reservation each day?

I thought I wrote this but looking back I did not. They are the ones who offered to “walk” the reservation - and no, there were no extra fee.