• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 29 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 60,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Vistana site timing out (wheel endlessly spins when checking eligibility on selected reservation)

skibummer

TUG Member
Joined
Aug 18, 2017
Messages
80
Reaction score
36
Points
128
Location
Virginia
Resorts Owned
WKV x5 (Scottsdale)
WLR x3 (Cancun)
SVV-Bella x2 (Orlando)
WMH x2 (Palm Springs)
WNORVK (Maui)
Chairman’s Club
Vistana site timing out (wheel endlessly spins when checking eligibility on selected reservation). I can log in to the site, select a date, location, and then when I select on the reservation (such as a 2 bed lockout). The next page shows the reservation details and the wheels spins endlessly to the left of "checking eligibility". Computer, iPad, mobile, multiple browsers. Nothing can be booked. It has been like this all day I have been trying. Anyone else having this issue? Booking literally took 5 minutes pre-Marriott merger. Now it takes hours or doesn't work at all. This is the worst garbage IT system I have every encountered.
 

kozykritter

TUG Member
Joined
Nov 5, 2012
Messages
1,070
Reaction score
898
Points
323
Location
Here, There and Everywhere
Resorts Owned
Sheraton Flex, MVC Points, Worldmark
Vistana site timing out (wheel endlessly spins when checking eligibility on selected reservation). I can log in to the site, select a date, location, and then when I select on the reservation (such as a 2 bed lockout). The next page shows the reservation details and the wheels spins endlessly to the left of "checking eligibility". Computer, iPad, mobile, multiple browsers. Nothing can be booked. It has been like this all day I have been trying. Anyone else having this issue? Booking literally took 5 minutes pre-Marriott merger. Now it takes hours or doesn't work at all. This is the worst garbage IT system I have every encountered.
I booked a reservation with Vistana about an hour before you posted your message and it went through without a hitch. Did you try logging off, clearing your browser and restarting your computer?
 

dioxide45

TUG Review Crew: Expert
TUG Member
Joined
May 20, 2006
Messages
44,458
Reaction score
16,496
Points
1,299
Location
NE Florida
Resorts Owned
Marriott's Grande Vista
Marriott's Harbour Lake
Sheraton Vistana Villages
I had some issues today trying to get to the MVC site through the Vistana Dashboard. It would go through, but was then logged out on the MVC side. Going back to Vistana it logged my out and when I tried to log in it said I needed to reset my password. I didn't do that. I figured it would come around at some point.
 
Top