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Vistana site timing out (wheel endlessly spins when checking eligibility on selected reservation)

skibummer

TUG Member
Joined
Aug 18, 2017
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Location
Virginia
Resorts Owned
WKV x5 (Scottsdale)
WLR x3 (Cancun)
SVV-Bella x2 (Orlando)
WMH x2 (Palm Springs)
WNORVK (Maui)
Chairman’s Club
Vistana site timing out (wheel endlessly spins when checking eligibility on selected reservation). I can log in to the site, select a date, location, and then when I select on the reservation (such as a 2 bed lockout). The next page shows the reservation details and the wheels spins endlessly to the left of "checking eligibility". Computer, iPad, mobile, multiple browsers. Nothing can be booked. It has been like this all day I have been trying. Anyone else having this issue? Booking literally took 5 minutes pre-Marriott merger. Now it takes hours or doesn't work at all. This is the worst garbage IT system I have every encountered.
 

kozykritter

TUG Member
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Nov 5, 2012
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Location
Here, There and Everywhere
Resorts Owned
Sheraton Flex, MVC Points, Worldmark
Vistana site timing out (wheel endlessly spins when checking eligibility on selected reservation). I can log in to the site, select a date, location, and then when I select on the reservation (such as a 2 bed lockout). The next page shows the reservation details and the wheels spins endlessly to the left of "checking eligibility". Computer, iPad, mobile, multiple browsers. Nothing can be booked. It has been like this all day I have been trying. Anyone else having this issue? Booking literally took 5 minutes pre-Marriott merger. Now it takes hours or doesn't work at all. This is the worst garbage IT system I have every encountered.
I booked a reservation with Vistana about an hour before you posted your message and it went through without a hitch. Did you try logging off, clearing your browser and restarting your computer?
 

dioxide45

TUG Review Crew: Expert
TUG Member
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May 20, 2006
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Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I had some issues today trying to get to the MVC site through the Vistana Dashboard. It would go through, but was then logged out on the MVC side. Going back to Vistana it logged my out and when I tried to log in it said I needed to reset my password. I didn't do that. I figured it would come around at some point.
 
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