• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 29 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 60,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Virus on computer?


TUG Member
Sep 7, 2006
Reaction score
Michigan & Florida
I tried uploading the latest version of Adobe Flash Player to my laptop, but ended up cancelling the download before it completed due to having to run an errand I forgot about. Anyway, now, I notice I have this icon/shortcut on my startup page titled "RingtoneJunkiez". When I tried to go in and unistall the file, I get a caution msg. advising that "An unidentified program wants access to your computer". (Unidentified Publisher).

I have AVG free as my security software and ran a full computer scan, but it didn't pick up anything.

I'm fearful I've picked up a virus. Is there a quick fix to this, or should I take my laptop in and have a computer tech check it out?

Oh, and any responses: Please respond like your talking to someone completely computer illiterate, because, well, I am!!:D


TUG Review Crew
TUG Member
Apr 22, 2011
Reaction score
Oakdale, MN
Resorts Owned
DRI: The Point at Poipu, 3 deeded weeks, 1 of which is in The Club.
I'm not sure how it got installed on your computer, but I don't think it is a virus and is probably not connected with the Adobe Flash update. If the software add/remove option in your control panel can't uninstall it, try downloading the freeware edition of the Revo Uninstaller:


It can often uninstall programs when Windows has trouble uninstalling.