dcdowden
TUG Member
We have been Plat VIP Owners at Royal Vista for almost 20 years. Previous versions of the reservation system used to make actual reservations for a specific unit and tell you at the time if it was not available. Royal Vista always appeared to honor that request. We booked the same room in the oceanfront building for 3 or 4 weeks every year. Bonnet Creek never honored a specific unit request in our experience, but we didn't own anything there either. It does appear that the new reservation system just records a requested room and doesn't actually reserve anything, but we haven't been able to go the last couple years and have now entered the certified exit program.