I called to make a reservation for next Jan at the Grand Bliss. I just found out that my contract has expired. I joined in 2011, it expired last year in 2021. Yet I was at the resort in Jan 2021, and no one gave me a bill and no one sent me an invoice. But, as the reservation agent pointed out, my contract is not canceled. The only way I can renew or extend it is to meet with membership people when I am at one of their resorts, which will be next Jan. This of course entails a sales presentation about their Nuevo Vallarta development.
They do not inform you that it had been 10 years, they do not send an invoice, and they cancel. They are hoping that you panic, and go for an upgrade, and Vida pockets more money. It is tragic, they have a good product, which sells itself, yet they continue to resort to unethical tactics. The contract is the contract, yet we as owners have a LOT of power. Vida will not change its tactics until we the owners complain. We have a lot of power, it is time we exercised it.