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Vidanta, PV, second thoughts, still here ADVISE

Solski

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I don't know how it happened but me and my girlfriend purchased a timeshare with Vidanta 100 years 2 weeks with 2 extra weeks that upon researching are so confusing my head is spinning.

I'm still on property (purchased yesterday) what's best way to rescind stop this contract . She put down on credit card should she call now. Should I just go over to office and tell them to cancel

Are main reason for buying was ability to exchange for other properties world wide particularly Europe . But SFX. Has very little too offer

She used a timeshare she owned as down omg the presentation just went on and on and on totally word down and spent
 

Solski

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Can't find ANY reference to rescinding on any of the sales paperwork they gave me


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junaella

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Read the 1st sticky thread on this forum. I'm new here and learned a lot from browsing the threads. Is it a TS in Mexico?
 

Solski

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I found the clause and it also said bring paperwork to office so I'm still here will do that wish for best


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tschwa2

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At minimum, you will need a written letter stating that you wish to rescind the contract. It must be signed by both yourself and your girlfriend. It should be dated and contain the contract information. If you are handing it in person along with the materials get a receipt. If their is an owners services area, go there instead of the sales department. Do not talk to sales they will try to talk you out of it and bombard you with additional offers.
 

Passepartout

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Expect much pressure from them if you express a wish to rescind. Expect 'special deals'. Expect 'your reason isn't good enough'.

If it gets too rough for you to deal with, there is a PROFECO (the Mexican consumer affairs office that deals with timeshare sales) office there. I don't know exactly where it is, but it seems to me that I read a post that said it was near the PV airport somewhere. I'll try to get a phone number so you can ask them.

Here it is: The Profeco has a dedicated office to assist non-Mexicans who are already outside the country, the Conciliation a Extranjeros. You can reach them by email at extranjeros@profeco.gob.mx or by phone at one of the following numbers:
(0155) 52 11 17 23,
(0155) 56 25 67 00,
(01 800) 46 88 722

Good luck. Just don't give them any chance. Be strong. You don't have to provide a reason. Just tell them that you need to study the contract and get advice from trusted advisors who have no skin in the game. For now you want to rescind. Period.

Jim
 
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Solski

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You guys thanks so much I will let you know how it goes -/ sure messes with the vacation mood


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Passepartout

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You guys thanks so much I will let you know how it goes -/ sure messes with the vacation mood
Yup. Sure does.

I did a Vida presentation last month. Their BIG deal was that "if not used, you don't have to pay Maintenance fees" I countered that with, "Well, if I DON'T buy, I don't have to pay MF either, and I can rent anywhere in Mexico for a hundred years for less than their buy-in price" They have no answer.

Keep us informed.

Be prepared to be treated like a pariah by the salesweasels after you get the rescission behind you.

Jim
 

T-Dot-Traveller

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tschwa2 is giving you good info /. other TUG threads say same

At minimum, you will need a written letter stating that you wish to rescind the contract. It must be signed by both yourself and your girlfriend. It should be dated and contain the contract information. If you are handing it in person along with the materials get a receipt. If their is an owners services area, go there instead of the sales department. Do not talk to sales they will try to talk you out of it and bombard you with additional offers.
The owner service / contract dept for Vidanta is professional and will do what you ask
You will get pitched improvements or a better price etc. but if you say no - it is not what you want ( more than once to more than one person ) you will accomplish your goal .Consider it like returning clothes that you bought but decided did not fit your style .

The reason for doing your rescinding on site is that you know it is done .
Doing it by mail ( with a receipt ) means you do not have to talk to anyone - but you may keep worrying during the rest of your vacation .

Your choice

If you read other TUG threads in the Mexican TS forum
Visa/ Vidanta / Mayan you will get more information - if needed
 
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mikenk

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The owner service / contract dept for Vidanta is professional and will do what you ask
You will get pitched improvements or a better price etc. but if you say no - it is not what you want ( more than once to more than one person ) you will accomplish your goal .Consider it like returning clothes that you bought but decided did not fit your style .

The reason for doing your rescinding on site is that you know it is done .
Doing it by mail ( with a receipt ) means you do not have to talk to anyone - but you may keep worrying during the rest of your vacation .
I agree; do it on site with a member services contracts person and get a receipt that you did. I have found dealing with the contracts people very professional - as opposed to the sales people.

Mike
 

Solski

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SFX

My friend purchased A timeshare from the Vidanta. Part of her goal was to be able to exchange it. My research shows that SFX does not seem to have as many options as interval. I'm worried for her. Also it's unclear what her exchange fees will be with Vidanta not to mention what the heck are Vidanta weeks. Sigh I think she should rescind but she is holding out while time is running out.


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Jason245

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No cure for stupid. .accept and move on.. especially if they won't listen to reason.

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PigsDad

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If she is within her rescission period, please have her rescind! Trading into a Vidanta property is very easy, and renting is cheaper than owning there.

Kurt
 

Passepartout

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Yes, SFX has far fewer resorts to exchange into, and one can rent at Vidanta (or other Mexican resorts easily and cheaply) She absolutely should rescind. She has just one chance to do that or be faced with maintenance and membership fees unt
She should look for a TS on the resale market il she can find someone to give it to, and their transfer fees are huge. They are VERY difficult to sell.

She should look for a resale TS that exchanges through I.I. or RCI if her intention is to exchange.

Jim
 

tschwa2

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Some people love SFX and would not switch back to RCI or II if you paid them. It works well for some people. I wouldn't buy anywhere retail hoping that SFX or any other exchange company would work for me without doing extensive research.

Buying resale Vidanta isn't really an option because of the way they structure their contracts. There are lots of happy Vidanta owners but I haven't heard of any happy owners who bought retail with the intention of exchanging elsewhere most of the time. Those end up being the unhappy owners. There are Vida owners that exchange on a regular basis here on TUG. I get the impression that they either picked up resale contracts back when there ones without the present restrictions or purchased long enough ago that they are at peace with their purchase. It seems to me that there are no new retail buyers that bought with the intention of traveling elsewhere that are happy or even satisfied with the purchase and exchanges as a whole.
 

presley

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Please let your friend know that buying a timeshare to be able to make exchanges can be done for the buy in cost of $1. Have her look at the Bargain Basement here. Some don't even cost $1.
 

Solski

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I'm heading downstairs to find out where contracts is. Wish me luck


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Karen G

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Best wishes! Please let us know what happens.
 

Solski

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Thanks -- have to go back 900 am tomorrow but everyone was nice. Still I'm sweating it till its done


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GrayFal

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Thanks -- have to go back 900 am tomorrow but everyone was nice. Still I'm sweating it till its done


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If you wait until tomorrow you will be past your 5 day rescind period.

They are trying to screw you.

Go back today and demand to see someone and hand in your rescind letter.
 

Passepartout

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Just in case they are trying to delay you until the rescission period has expired (would they do that- YOU BET), get a letter in to the mail TODAY that says, something like:

I/We wish to rescind and cancel contract #______________ Dated __/02/2016.

Signed__________ Husband
Signed__________ Wife


It really doesn't need to be anything more complex than this to show your intention. Get it hand cancelled if you can't send it by whatever the Mexican equivalent to Certified Mail is.

Don't delay. This means tens of thousands of dollars to you. A little inconvenience is worth the peace of mind.

Jim
 

lorribarnes

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We did this in Cabo and you have to send dhl within 5 days


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Solski

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Contract says five business days signed Saturday Sunday is considered non-business day so Thursday is good also contracts assured me by making appointment I was also covered. This is miserable stress to have vacation.


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