That's odd; I starting getting those before I owned elsewhere with Vacation Village. You might try calling the Vacation Village Concierge number and ask them what gives. Here's the contact info (n.b., the list of resorts linked includes Massanutten):
Owner Concierge Services:
If you are a Vacation Village Resorts owner and would like to speak to a Concierge Specialist with questions about your ownership benefits, usage or exchanges, please call 1.888.629.9593 Monday – Friday between the hours of 8:30 AM and 5:00 PM EST, or email us anytime at
concierge@vacationvillageresorts.com
Questions about your confirmed stay at one of our resorts?
Please contact the resort directly. Click
here for a list of our resorts and contact information. One of our hospitality team members will be happy to assist.
@TUGBrian, this might be a good thread to move to the new Vacation Village Resorts subforum.