duke
TUG Member
Click here to get your free luggage tags for United Premier Silver from Bonvoy Titanium for Elites.
I have this situation happen every year with our Titanium benefit. I send an email copied to both Marriott Bonvoy customer service and MileagePlus customer service and they usually sort it out and the status updates.Yup, I see I was downgraded to "Member" from "Premier Silver" as I didn't obtain Titanium in 2024. My wife retained her "Premier Silver".
I believe you have to have a United account and be Premier Silver status to get this. Are you saying if you are a Marriott Bonvoy Titanium you also get this status? When I clicked the link I was asked for my United member number. Honestly my United Premier Silver status doesn't really buy me much........except for the free luggage tag. I get more benefits from my United Chase card.Click here to get your free luggage tags for United Premier Silver from Bonvoy Titanium for Elites.
If you click on the link when logged in, there is a button to request the luggage tags.I believe you have to have a United account and be Premier Silver status to get this. Are you saying if you are a Marriott Bonvoy Titanium you also get this status? When I clicked the link I was asked for my United member number. Honestly my United Premier Silver status doesn't really buy me much........except for the free luggage tag. I get more benefits from my United Chase card.
When you do order the luggage tag you'll get this message:
Thanks for requesting your Premier Silver luggage tags. Please allow 8-10 weeks for processing.
I am getting this message “ You didn’t qualify for Premier status this year, but there's always next year! Keep flying to reach Premier status in 2026.”If you click on the link when logged in, there is a button to request the luggage tags.
Bonvoy and United have a cross matching benefit. If you are Bonvoy Titanium you also qualify as United Premier Silver.
Thanks, will give this a try.I have this situation happen every year with our Titanium benefit. I send an email copied to both Marriott Bonvoy customer service and MileagePlus customer service and they usually sort it out and the status updates.
I think your advice of emailing both entities is the way to go. I rarely fly United so am not going to follow up now.So if we fly United during this period we don’t get the status bump…but are to wait? I guess this means a slight downgrade, because benefits aren’t available for all months of the year, more like 3/4. Nice!
I find that emailing and copying both in the same email is the best way to go, because then it gets the left hand talking to the right hand.I think your advice of emailing both entities is the way to go. I rarely fly United so am not going to follow up now.
I don't think I actually had this problem. I legitimately lost Premier Silver status with United since I didn't renew Bonvoy Titanium. It seems that my wife's Premier Status is correct as she renewed Titanium.I have this situation happen every year with our Titanium benefit. I send an email copied to both Marriott Bonvoy customer service and MileagePlus customer service and they usually sort it out and the status updates.
Mine comes from Marriott ( and now Vistana) ownership, doesn't yours as well?I don't think I actually had this problem. I legitimately lost Premier Silver status with United since I didn't renew Bonvoy Titanium. It seems that my wife's Premier Status is correct as she renewed Titanium.
Executive only qualifies for Bonvoy Platinum. Premier Silver is attainable from having Bonvoy Titanium. Are you Bonvoy lifetime Titanium or renewed Titanium in 2024 with 75 nights? My wife and I both have Bonvoy lifetime Platinum. So we don't get any benefit from our Executive Owner Benefit Level. My wife got 75+ nights in 2024, but I didn't. Too many Westgate stays.Mine comes from Marriott ( and now Vistana) ownership, doesn't yours as well?
I did see on the Marriott VC website my owner level went from Presidential to Executive as selling WSJ dropped me below 10,000 points. But executive still gets the same United benefit.
Yes, you are right! Although my account says Titanium I will be downgraded this year as I did not have the nights in and Executive is Platinum. I am only lifetime gold at 495 but have 9 years at platinum so should hit it in the next few years.Executive only qualifies for Bonvoy Platinum. Premier Silver is attainable from having Bonvoy Titanium. Are you Bonvoy lifetime Titanium or renewed Titanium in 2024 with 75 nights? My wife and I both have Bonvoy lifetime Platinum. So we don't get any benefit from our Executive Owner Benefit Level. My wife got 75+ nights in 2024, but I didn't. Too many Westgate stays.