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  • A few of the most common links here on the forums for newbies and guests!

Unable to sign in to a website

J

Joyce

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I registered with the website, savenowct.com. I can access the site's home page, but when I sign in I get the message that the site does not exist. I went to Internet options and deleted everything including passwords and cookies, but it still will not allow me to sign in. I have no problem signing in to this site with my other computer.

Any thoughts on how I can solve this problem? Thank you.
 
G

geekette

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my standard answer would be to use their Contact Us and ask them. they will know what's necessary to access their site and can walk you thru whatever it might be.

Since you say other computer accesses fine, it could be anything. different browser/version, os/service packs, activex controls... what are the differences in your machines?
 
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Joyce

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Thanks for the advice. I called and was told that it was a browser issue. I tweeked a few things but it didn't help. I downloaded Mozzilla's Foxfire and I can access the site through that, so don't really know what else to do. Guess I'll just use Mozilla when I have problems with Internet Explorer.
 
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Joyce

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Unable to sign in to website

Success! I downloaded Internet Explorer 9 and successfully signed in to the site. Thanks.
 
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geekette

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IE 9! Well, I'm sorry the site required you to go to that, but, happy it worked out *fairly* easily!
 
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