• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

TUGBBS user registration activation email not received or "Insufficient privileges" when posting

Status
Not open for further replies.

Makai Guy

Administrator
Joined
Jun 3, 2004
Messages
4,590
Reaction score
1,429
Location
Aiken, SC, USA
Resorts Owned
Spicebush (Hilton Head Island)
The normal registration process is this:
  1. You enter your registration information on the board
  2. TUGBBS sends you an email which includes a confirmation link.
  3. You click the link in the email and your registration is automatically activated.
This same process is used when you update your email address in your TUGBBS profile.

Obviously, if you don't receive the email in step two, everything comes to a screeching halt. You will be able to log in and read messages, but you will not be able to post messages, instead you will be told you have "insufficient privileges".

If you have received this email but are having problems activating your registration, please see the thread covering this (click here).

OK, since you're still here, we'll assume you have not received the activation email.

Troubleshooting steps:
  • Be sure you have the correct email address in your TUGBBS profile. Typographical errors when entering the email address are a common cause of delivery failure.

    To check or change the email address for your TUGBBS registration:
    1. Be sure you have logged on with the username and password you selected when you registered. If you see your username in the dark blue bar near the top right corner of the screen, you are logged on. If instead you see blue 'Log in" and "Register" links, you are NOT logged on.

    2. Click on your username.

    3. Find and click on the "Account Details" link. If you need to change your email address continue with the following steps:

    4. Click the "Change" button beside your email address. Enter your new email address and your TUGBBS password in the appropriate spaces, then press the "Save changes" button.

    5. TUGBBS will then send two emails:
      • A new confirmation email to the revised address, although you will see no notice of this on your screen. Click the link in this email to confirm your address change. Until you confirm this change you will be able to read TUGBBS but you will not be able to post.
      • An alert to your original email address announcing the change.
  • If you are using an email blocker, please be sure it is configured to receiving mail from do-not-reply@tugbbs.com and admin@tugbbs.com.

  • If your system places suspected junk mail into a different folder be sure you check there for this email. Your system may have erroneously classified this email as junk.
If your email address is correct and you just need to have another confirmation email sent to you, be sure you are logged into TUGBBS with the username and password you previously selected. You should see this notice near the top of the page:
awaiting-confirmation.gif

Click on the Resend confirmation email link in the notice. This email will be sent to the address currently entered in your TUGBBS profile and will invalidate the codes in your previous message(s), so if you find you have more than one copy, use the latest one.


 
Last edited:
Status
Not open for further replies.
Top