TUG Survey for Timeshares! Please take a look and participate in the survey!

[TUGBrian]

lunchtime update, have had 63 folks click the link (likely counts duplicates there)...and 50 survey completions sofar!

 

[TUGBrian]

closing in on 100 completions! Ill try to do a first initial summary of some of the more interesting questions after we hit that mark.

 

[TUGBrian]

over 100 now! will do a little summary later tonight!

 

[susieq]

Was Interesting.................Would be curious to see the answers.............................

 

[TUGBrian]

many are as expected for this first lot as its made up of mostly TUG folks, or folks who know about tug at least!

 

[Sugarcubesea]

I just completed the survey, all of my timeshares were purchased resale with the help and guidance from the amazing folks at TUG

 

[TUGBrian]

some interesting tidbits at the 100 survey mark (evening of 6/8/2022) (if its not listed here, it likely didnt have anything you dont already anticipate):

nearly a 50/50 split on resale vs retail buyers!
most own more than 1 timeshare!
vast majority have owned timeshares for more than 10 years
most have made an effort or are trying to sell
most have NOT been in contact with a company to help sell/rent/etc (kind of surprised on this one)
of those that had been, the majority chose to not use said company
(noone answered the question about upfront fees)
10% claim to be victims of a timeshare scam
vast majority did not contact resort / developer for help selling
overwhelming majority feel their timeshare was a good purchase
nearly half would go back and NOT buy again at sales presentation
hawaii easily the most popular answer for top vacation destination
80% plan vacations more than 6mo out
35% think the average nightly cost for a room is over $250!
70% were not aware you could buy resale when they bought their timeshare. (almost everyone does now though!)
60% use their timeshare multiple times a year
75% actively exchange
70% dont feel exchanging is difficult!
only 40% answered they felt misled by salesperson
20% feel ashamed or hesitant to tell others they own a timeshare
30% would consider buying more points/weeks at their home resort
only 40% use TUG to get help about timeshares. (20% from resort, 20% from facebook)
40% bought timeshare to exchange
70% do not rent out their timeshare
20% do make guests pay their share when traveling with them.
50/50 split on "did salesman make it clear maint fees would go up"
50/50 split on attending future sales presentations
45% said they also still take regular hotel stay vacations. (next highest was cruise at 27%)
50/50 split on preferring weeks vs points
90% claim they take more vacations as timeshare owners
90% feel they save money on vacations with their ownership

 

[dioxide45]

(noone answered the question about upfront fees)

I never saw such a question. Perhaps the logic behind it is bad and not presenting it to people?

 

[TUGBrian]

yes its only displayed if you answered that you had been contacted by a company to sell/rent.

 

[b2bailey]

I'm getting ready to do the survey -- hoping I can respond as a Developer AND Resale Owner.

 

[b2bailey]

I liked it.
(The look and feel.)
Felt clumsy at end. Wasn't sure I was done.
Took me to a page for survey company.

 

[10spro]

great survey…looking forward to seeing consolidated results

 

[TUGBrian]

I liked it.
(The look and feel.)
Felt clumsy at end. Wasn't sure I was done.
Took me to a page for survey company.

HA!

I had completely forgotten to activate the "thank you" page at the end! its done now! It also includes a link back to this thread so folks can keep up with the results.

 

[TUGBrian]

up to 150 completed surveys now! far more than expected in the first day or so! outstanding!

please consider filling it out if you have not yet done so!

 

[TUGBrian]

getting closer to 200 completed surveys this evening, please share with any other timeshare groups you may be a part of.

the survey collects NO personal information whatsoever (ive had that question asked/commented on a few times).

 

[Sapper]

Just took it. I think the cost per night for a room could be better worded. A hotel room? A studio or one bedroom unit at a timeshare? A multi bedroom unit at a timeshare, and if this, is it per total unit or per bedroom?

 

[TUGBrian]

i just wanted a gauge on what the average family vacation traveler felt was a comfortable or average "per night cost" of lodging on vacation.

 

[TUGBrian]

Question #44
Do you prefer your Timeshare to a Hotel room?

Now THAT is funny.

Let us know who is the ONE person who prefers a Hotel room to even a timeshare studio.

actually a number of people have answered no, albeit a very small number

 

[AnnaS]

some interesting tidbits at the 100 survey mark (evening of 6/8/2022) (if its not listed here, it likely didnt have anything you dont already anticipate):


30% would consider buying more points/weeks at their home resort
ership

I answered no - but only because we are done with buying.

If we were in the market, would definitely buy same resort

 

[TUGBrian]

hopefully we cross 200 surveys completed today and ill post another breakdown

 

[TUGBrian]

please be sure to share the link in your other timeshare groups/pages! =)

 

[jacknsara]

I forget the question number, but I had to pick other (hotel , timeshare, ...) since VRBO renting of condo's and houses was not an option. We actually do a fair amount of that.

 

[TUGBrian]

ah yes, adding "vacation home/vrbo" would have been a good choice there. im not sure it would do anything but mess up the results there if i added it now.

 

[RX8]

I understand that the survey can’t account for every scenario but wanted to share. The question asking if one purchased from the resort (retail) or from an existing owner (resale) does not exactly apply to me. I purchased resale from the resort (they had an in-house resale department). I’ll answer it as resale.

 

[TUGBrian]

200 result update! (was in newsletter today, so i expect alot more!)


40/36/24 split now for buying a timeshare (retail/resale/both)
65% own more than 1 timeshare
75% have owned timeshares for more than 10 years
22% are currently interested in buying a Timeshare
73% have made an effort or are trying to sell
76% have NOT been in contact with a company to help sell/rent/etc (still surprised by this one!)
75% chose to not use said company
of the 25% that did use said company, 70% claim the company was NOT successful
8% claim to be victims of a timeshare scam
81% did not contact resort / developer for help selling
57% of those who did contact resort for help claim they were successful!
85% feel their timeshare was a good purchase
53% would go back and NOT buy again at sales presentation (still surprised this is a near 50/50 split)
hawaii easily the most popular answer for top vacation destination (still)
76% plan vacations more than 6mo out (only 4% plan less than 3mo out)
31% think the average nightly cost for a room is over $250! 62% answered 100-250
59% were not aware you could buy resale when they bought their timeshare. (96% do now though!)
biggest complaint - maintenance fees/increases
most popular answer on "what would you change about your timeshare" - "nothing"
50% use their timeshare multiple times a year (38% answered every year)
70% actively exchange
70% dont feel exchanging is difficult!
45% answered they felt misled by salesperson
16% feel ashamed or hesitant to tell others they own a timeshare
29% would consider buying more points/weeks at their home resort
41% use TUG to get help about timeshares. (16% from resort, 15% from facebook, 13% internet search)
84% are aware of developer deedback/surrender programs
33% bought timeshare to exchange
67% do not rent out their timeshare
18% do make guests pay their share when traveling with them.
45% claim their salesperson did not make it clear about increasing maintenance fees.
15% consider their timeshare an investment
63% do not currently have a plan to exit their timeshare
46% claim they still attend timeshare sales presentations
45% said they also still take regular hotel stay vacations. (next highest was cruise at 27%)
still a 50/50 split on preferring weeks vs points
82% claim they take more vacations as timeshare owners
86% feel they save money on vacations with their ownership