• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 26 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
  • TUG has now saved timeshare owners more than $14,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $14 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

TripBeat Update on COVID-19


TUG Lifetime Member
Jan 2, 2016
Reaction score
Hudson Valley, NY
Resorts Owned
Tradewinds, Divi, Quarter House
-this is an email I received on April 16, 2020 from TripBeat:

TripBeat Update on COVID-19


Dear Member,

Given the impact of COVID-19, nothing is more important to us than the health and well-being of our members. We hope you are staying safe and well during this time.

Our call centers are experiencing higher than normal call volumes, so our wait times are longer than usual. We thank you for your patience. An alternative way to reach us is at https://www.tripbeat.com/contact-us.

Our team is doing our very best to respond to every member as quickly as possible. We are focused on helping our members who are scheduled to check in within the next 30 days. If your confirmation is for a later date, we encourage you to postpone the decision to cancel or modify your reservation at this time.

We thank you for choosing TripBeat to fulfill your travel dreams and we are grateful to have helped you create long-lasting vacation memories. Our hearts go out to everyone who has been impacted by this global crisis.

Be well,

Your TripBeat Team