cali-gal
TUG Member
- Joined
- Jan 13, 2009
- Messages
- 164
- Reaction score
- 41
- Location
- Southern California
- Resorts Owned
- Marriott Maui Ocean Club, Ka'anapali Beach Club (Diamond)
I booked a trip for my son on II to Scotland, and used my Marriott Premier Card to make the exchange. I have several questions:
First, he rented a car and had car problems, and had to exchange the car. Two things occurred with this-- he missed the first day of his stay and had to purchase a night elsewhere. The rental company claims he damaged the car (clutch issues within ten miles of rental pickup- it wouldn't engage). My son had to find another car to purchase at a different agency since the first company had no more availability. My question is, is there a chance that any of this covered is with the Marriott Premier Card I used to purchase the trip?
Also, I purchased TravelGuard on Interval earlier this year for a different exchange-- is it only good for the one trip or does it cover more? I purchased it in April; my son's trip was booked in June for his trip in August/September. I can't find any information on II about the insurance other than I paid for it. I haven't been sent any policy information at all.
Thanks for any help you can give me-- the poor guy really had some bad luck on this one. The good new is he loved the resort once he got there
First, he rented a car and had car problems, and had to exchange the car. Two things occurred with this-- he missed the first day of his stay and had to purchase a night elsewhere. The rental company claims he damaged the car (clutch issues within ten miles of rental pickup- it wouldn't engage). My son had to find another car to purchase at a different agency since the first company had no more availability. My question is, is there a chance that any of this covered is with the Marriott Premier Card I used to purchase the trip?
Also, I purchased TravelGuard on Interval earlier this year for a different exchange-- is it only good for the one trip or does it cover more? I purchased it in April; my son's trip was booked in June for his trip in August/September. I can't find any information on II about the insurance other than I paid for it. I haven't been sent any policy information at all.
Thanks for any help you can give me-- the poor guy really had some bad luck on this one. The good new is he loved the resort once he got there