Travel Insurance Claim & American - how to obtain reason for a flight cancellation

[DanH]

I purchased travel insurance and my Nov 1, 2021 flights (2 of them at 2 separate times) were cancelled by American. I am filing a travel insurance claim and the insurance company asked me to get a reason for the cancellation from American Airlines. There is no phone number to contact American, just a web page. I submitted a request asking for the explanation for the cancellations. DOES ANYONE HAVE ANY ADVICE ON HOW TO OBTAIN THE REASON FOR AN AMERICAN FLIGHT CANCELLATION that would (hopefully) be suitable for my claim?

 

[Janann]

I was in a similar situation over the summer, and I submitted a news article as evidence of the reason for the cancellation.

Why American Airlines Just Canceled Hundreds of Flights

Staffing shortages continue to plague the airline industry ahead of the busy holiday travel season.

www.afar.com

The article is dated Tuesday 11/2/21, and it says:

American Airlines struggled to fix its operation Monday but still canceled more than 400 flights as disruptions caused by staffing shortages at the big carrier continued for a fourth straight day.

Your flight was Monday, 11/1/21, so this should work. Good luck!

 

[DanH]

I'll give that a try and post back here if they accept it.

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