TUG Lifetime Member
- Jan 2, 2016
- Reaction score
- Hudson Valley, NY
- Resorts Owned
- Tradewinds, Divi, Quarter House
-received an email from TradeWinds on March 17, 2020
TradeWinds Members Update on COVID-19
In these uncertain times we want to provide you, our loyal TradeWinds Members, with an update regarding our response to the situation surrounding the COVID-19 virus. With more than 20 years of experience in the sailing vacations industry we have navigated turbulent waters in the past, and we wanted to assure you that we are taking all necessary steps to mitigate this new challenge with as little disruption as possible.
First of all, our thoughts and heartfelt wishes go out to the people who have been affected by this unprecedented event. We especially appreciate the healthcare workers, local communities, and governments who are on the front lines working to contain the virus. Please know that we are closely monitoring all updates and following any advice issued by the CDC, WHO, FCO, and international government entities and airlines of the countries across the globe where we operate.
Above all else, the safety and well-being of our guests and employees is always our utmost priority! Following the most recent COVID-19 developments and travel restrictions, we are announcing for the first time since 1999, that TradeWinds will be suspending all charters across the globe beginning Saturday March 21st until April 30th.
If your embarkation date is between March 21st and April 30th 2020. TradeWinds will allow you to reschedule your sailing vacation for a future date or destination of your preference without penalty fees.
Our team will keep monitoring on developing events and protocols set by the authorities and governments of the countries where we operate. We will keep you informed every step of the way.
The destinations pages on our website are being updated regularly, but with the situation changing by the hour it is extremely important that you regularly check official government, health department and airline websites as well, as these are the most updated sources of current info.
On behalf of the entire TradeWinds team we would like to thank you for entrusting us with your loyalty and precious vacation time. We look forward to welcoming you back aboard again very soon.”
Stay safe and well,
Magnus and Edith