• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Tour of Westin Desert Willows in Palm Desert

mjm1

TUG Review Crew: Expert
TUG Member
Joined
Jul 10, 2008
Messages
3,522
Reaction score
1,276
Points
548
Location
Las Vegas, NV
Resorts Owned
Marriott: Resorts and Destination Club Points;
Westin Kierland Villas;
HGVC Flamingo & Blvd;
Hyatt Pinon Pointe
We will be in Palm Desert in a few weeks (at Marriott Desert Springs) and are curious to see the Westin Desert Willows. How often will Starwood allow you to go through a presentation and what do they usually provide as an incentive? We haven't been through one, but will be staying at Kaanapali North in April. We recently bought a Westin and want to continue to learn about the system, both from current owners in TUG and from Starwood. Thanks
 

zinger1457

Guest
Joined
Aug 21, 2005
Messages
695
Reaction score
45
Points
338
Not sure there is an official written policy on how often one can do an owners update, I was told at my home resort (WKV) that I could only do one update per year. I've also gone through owners updates at Westin Lagunamar and Westin Riverfront (twice) and they were not concerned that I had recently been through an owners update at my home resort. I received a $100 Amex gift card during my last update in September. I would not depend on the Starwood owner updates to get educated on how the system works, you'll get much better and accurate information from TUG. If a salesperson provided accurate and complete information no one would ever buy from them.
 

DeniseM

Moderator
Joined
Jun 6, 2005
Messages
57,608
Reaction score
8,999
Points
1,849
Resorts Owned
WKORV, WKV, 2-SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim)
I would not depend on the Starwood owner updates to get educated on how the system works, you'll get much better and accurate information from TUG. If a salesperson provided accurate and complete information no one would ever buy from them.

BINGO! And lock your credit cards and check-book in the room safe before you go to the presentation!
 

jarta

TUG Member
Joined
Feb 1, 2008
Messages
2,916
Reaction score
1
Points
273
Location
Chicago
mjm1, ... There is no need to go to a sales presentation (masquerading as an "owners update") to find out more about using your Starwood timeshare. All you need to do is go to mystarcentral, login and go to the section called "Using Your Owership."

The information you find on mystarcentral and the tips provided by TUG members and the Starwood stickys are about all the Starwood information you need to know.

Unless you are very seriously considering retroing a 148,100 StarOption after-market purchase, why would you even want to sit through 2 hours of a sales presentation? However, if you show up and want to do a sales presentation, I'm sure Starwood will accommodate you. lol!

The most you would get out of going and not buying is an Explorer package which means you will pay to have the opportunity to sit through the same presentation again. Ugh! The sale price of the recent Starpoints offer to owners is (until December 20) as low or lower than the cost of any Explorer package. You have better things to do on your upcoming vacation at WKORV-N than staying inside while wishing you were outside. ... eom
 

mjm1

TUG Review Crew: Expert
TUG Member
Joined
Jul 10, 2008
Messages
3,522
Reaction score
1,276
Points
548
Location
Las Vegas, NV
Resorts Owned
Marriott: Resorts and Destination Club Points;
Westin Kierland Villas;
HGVC Flamingo & Blvd;
Hyatt Pinon Pointe
Thanks for the insights. I will definitely spend more time on mystarcentral and TUG.
 

YYJMSP

TUG Member
Joined
Apr 2, 2009
Messages
2,511
Reaction score
172
Points
298
Location
BC, Canada
Not sure there is an official written policy on how often one can do an owners update, I was told at my home resort (WKV) that I could only do one update per year.

Hmm, we've never run in to that "limit". They usually go out of their way to try to sell you another unit...
 

crisby

TUG Member
Joined
Jun 11, 2005
Messages
49
Reaction score
1
Points
368
Location
Burlington, Ontario, Canada
Last month we stayed at the Marriott Desert Springs and because we own at Starwood Vistana, we wanted to see what Desert Willow looked like in case we want to trade in sometime.

We called over and set up an appointment for a quick visual tour. They still offered us some Starpoints so we agreed. A young lady, knowing that we were just viewing, drove us over to the model suite and waited impatiently as we looked through the room, then rushed us back to the reception area, offering to drop us at our car. We asked to go back to the main area so we could look around the pools etc. and then went back inside to pick up our points. The entire visit was about 20 minutes total.

They gave us 2500 Starpoints for this.

By the way, the resort is gorgeous, with lots of emphasis on nature. There are only about 4 buildings completed, with one more under construction. We would definitely like to trade in sometime in the future.

Chris
 

mjm1

TUG Review Crew: Expert
TUG Member
Joined
Jul 10, 2008
Messages
3,522
Reaction score
1,276
Points
548
Location
Las Vegas, NV
Resorts Owned
Marriott: Resorts and Destination Club Points;
Westin Kierland Villas;
HGVC Flamingo & Blvd;
Hyatt Pinon Pointe
Thanks for sharing your recent experience. We did a quick visit years ago when the resort was first started, but I don't remember anything about it other than the real desert feel of the grounds. We will definitely at least stop by for at least a quick viewing.
 

OKPACIFIC

TUG Member
Joined
Aug 30, 2008
Messages
159
Reaction score
8
Points
378
We will be in Palm Desert in a few weeks (at Marriott Desert Springs) and are curious to see the Westin Desert Willows. How often will Starwood allow you to go through a presentation and what do they usually provide as an incentive? We haven't been through one, but will be staying at Kaanapali North in April. We recently bought a Westin and want to continue to learn about the system, both from current owners in TUG and from Starwood. Thanks

We went through the sales presentation on December 11, 2011. They will give you 2,500 SPG points for a 20 min presentation and 6,500 SPG points for the longer presentation. We went to the longer one which took about an hour and a half. It would have been longer if we had elected to buy. At that time they offered no SPG incentive points for platinum weeks. They did offer 6 (or 8?) of those promotionals where you can buy SPG points for a discount price.

The resort itself is very cool, peaceful and nicely landscaped with a beautiful golf course and mountain views. We stayed in building 5. The larger 1BR was very attractive, however my wife wished that the smaller 1BR side had a nicer tub, which was just hotel grade with no separate shower.The pool area was beautiful and had a nice water slide for the kids. At night, we really enjoyed visiting with other guests by the outdoor fireplace next to the bar during happy hour.

The Palm Desert area is just great. Highly recommend going to the street fair at the College of the Desert on Saturdays and Sundays. The booths were full of fun stuff and they had covered seating and a live band in the food area. For breakfast try Don and Sweet Sue's in Cathedral City. We also had lunch at the Elephant Bar which is just down the road from the Desert Willow.

Hope you have a great time!
John
 

mjm1

TUG Review Crew: Expert
TUG Member
Joined
Jul 10, 2008
Messages
3,522
Reaction score
1,276
Points
548
Location
Las Vegas, NV
Resorts Owned
Marriott: Resorts and Destination Club Points;
Westin Kierland Villas;
HGVC Flamingo & Blvd;
Hyatt Pinon Pointe
Thanks John. Yes, we have gone to the Street Fair before and enjoyed it. Like you, we enjoy the area and look forward to it. Cheers.
 

trinkschiz

TUG Member
Joined
Dec 19, 2011
Messages
4
Reaction score
0
Points
1
Location
Santa Monica, CA
[Advertising]

[Advertising is not permitted in the discussion forums. Please use the free TUG Marketplace. - DeniseM Moderator]
 
Last edited by a moderator:
Top