Timeshare Oversight Agency in Florida?

[VacationPro]

This question has probably been asked before (if so I apologize), but I have encountered a problem with both the resort at which I own and the closing company that prepared the deed (several owners back). Neither organization has been responsive or helpful, and I am wondering if I can file a complaint.

The timeshare and closing company are both located in Florida?

Thanks.

 

[Dave M]

Florida's Attorney General, Pam Bondi, has been very aggressive in attacking fraudulent timeshare resale companies. However, there has been much criticism leveled at that office for allegedly spending more effort on timeshare fraud than on some more high-profile issues such as mortgage fraud, foreclosure mills, pill mills and Medicare fraud.

If you believe some law has been violated or that fraud has been committed, go ahead and contact the AG's office. Don't expect a lot of help though. That office has been more concerned about helping in situations where there have been hundreds or thousands of alleged victims. As with most state and local governments these days, a tight budget means that not everyone who wants help gets it.

If it's an issue of the two entities making mistakes that adversely affected you, you might need to hire an attorney to write a stern letter and then decide - based on the results - whether it's worth the time and cost to file a lawsuit.

 

[Talent312]

The state Attorney General's Office pursues fraudulent resale activity, but they are not the regulatory agency which enforces the Florida Vacation Plan and Timesharing Act.

That agency is... The Department of Business & Professional Regulation -- Division of Florida Condominiums, Timeshares, and Mobile Homes.

The Division's timeshare webpage: www.myfloridalicense.com/dbpr/lsc/timeshare.html

A Complaint form for the "Bureau of Compliance - Timeshare Section" is here:
www.myfloridalicense.com/dbpr/lsc/documents/complaint_english.pdf

If the closing agency is a licensed R/E brokerage, the Florida Real Estate Commission msy be able to help you. Their website with a link to a complaint form is here:
http://www.myfloridalicense.com/dbpr/re/frec.html

If the closing agency is a title company, the Department of Financial Services - Office of Insurance Regulation, regulates agencies offering title insurance. Their consumer services website is here: http://www.myfloridacfo.com/Consumers/

 

[VacationPro]

Thanks for the both of you for your replies and helpful information!