Our dishwasher broke. Oh well, it happens. 5 years ago I bought the cheapest one, installed it myself, and it lasted 5 years. I've fixed it maybe a dozen times, and this time the pump failed, and that's enough.
So I went across the street from work to Lowes, and the appliance guy showed me that there was a deal on the Frigidaire FGHD2433; $549 retail, down to $379, plus a rebate, plus 5% off with my Lowes card. WOW. So, I signed up, and scheduled delivery and installation (I won't do it myself again, that was one PITA). And when I got home, I showed Mrs Mosca the picture of our new dishwasher, and then... I read the reviews.
Scroll down to the reviews...
Oh, my! 24 reviews, with one 5-star, one 3-star, two 2-star, and TWENTY 1-star! And comments like, "I've never written a product review EVER, but I'm writing one to warn people away from this piece of junk!" And the comments span a period of a couple years, so it's not like there was a bad sub-run on the assembly line.
This morning I went back to Lowes and picked out a different dishwasher; more expensive, but I've found that often the relationship between price and quality is very direct. Not always, but often. And I did have the foresight to check each model for satisfaction. I picked out a Maytag that owners seem satisfied with.
What would we do 15 years ago? This is when the hive-mind works best!
So I went across the street from work to Lowes, and the appliance guy showed me that there was a deal on the Frigidaire FGHD2433; $549 retail, down to $379, plus a rebate, plus 5% off with my Lowes card. WOW. So, I signed up, and scheduled delivery and installation (I won't do it myself again, that was one PITA). And when I got home, I showed Mrs Mosca the picture of our new dishwasher, and then... I read the reviews.
Scroll down to the reviews...
Oh, my! 24 reviews, with one 5-star, one 3-star, two 2-star, and TWENTY 1-star! And comments like, "I've never written a product review EVER, but I'm writing one to warn people away from this piece of junk!" And the comments span a period of a couple years, so it's not like there was a bad sub-run on the assembly line.
This morning I went back to Lowes and picked out a different dishwasher; more expensive, but I've found that often the relationship between price and quality is very direct. Not always, but often. And I did have the foresight to check each model for satisfaction. I picked out a Maytag that owners seem satisfied with.
What would we do 15 years ago? This is when the hive-mind works best!