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The HGV corporate upsell via email

JohnnyO

TUG Member
Joined
Jun 6, 2005
Messages
1,266
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Location
AZ
At Hilton Grand Vacations, we know how much planning, anticipation and excitement go into every vacation. The reservations you make represent more than dates on a calendar — they’re time you've set aside to relax, reconnect and create memories.
That’s why I encourage Members to pause and think carefully about protecting that investment.
Life doesn’t always go according to plan. When the unexpected happens, travel protection can make the difference between a vacation disruption becoming a complete loss — or simply a change of plans. Whether it’s severe weather, a family emergency or another unforeseen situation, these protections can help ensure your vacation investment is safeguarded.
Over the years, I’ve spoken with many Members after a trip was unexpectedly interrupted, and many later share that they wish they had added travel protection. I’ve even experienced this myself as a traveler — learning the hard way that skipping travel insurance can lead to unnecessary stress and regret when plans suddenly change.
To help protect your vacation plans, we offer two valuable options:
1)Cancellation Protection helps safeguard the value of your vacation by allowing you to cancel an eligible reservation up to one day before check-in without forfeiting your ClubPoints if unexpected events impact your travel after booking.
2)VacationGuard® provides broader protection if plans change, offering coverage for trip cancellations, delays or interruptions, along with access to 24/7 emergency travel assistance — so help is available before and during your trip.
Cancellation Protection can be added during the booking process, while VacationGuard may be purchased after your reservation is confirmed. For the greatest value, I recommend adding protection as early as possible, when you may benefit from savings on applicable fees. Please note that without travel protection, reservations are subject to standard cancellation policies. If you need to cancel outside the cancellation window or your trip is interrupted at the last minute due to an unexpected event, your points and fees may be forfeited.
As we approach the severe weather season, I also encourage you to visit the HGV Travel Updates page. During significant events, this page is your primary resource for timely updates on affected resorts, operational status and important travel guidance — all in one convenient place.
As you plan your next stay, please know that our goal is to support you every step of the way, so unexpected changes don’t stand in the way of your vacation.
Adventure awaits,
Leigh Nieman
Senior Vice President, Club & Owner Services​


 
Look very carefully at the Exclusions and not covered paragraphs.
 
Yes. I have added cancel protection a few times. To me, I view it as insurance. I wait until at 32 days out and decide if I am going on this trip. I have only once had a an issue within 30 days where I wished that I could cancel. But after 20+ reservation, I think that I am ahead as self insurancing.
 
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