• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

The Blue Whale - Capitol Vacations-Trading Places

GeorgeJ.

TUG Member
Joined
Jul 4, 2005
Messages
407
Reaction score
23
Wow, are these guys the most incompetent management company ever? I'm not able to use the Blue Whale website to pay my maintenance fee. Doesn't work. Calling Capitol Vacations, the automated payment is not available when the office is closed. When the office is open and you hit 1 to Pay by Phone, you get transferred to nothing. Anyone who actually answers the phone seems to be based in an off-shore call center. Difficult to understand... Finally got it paid but didn't feel like answering most of their "security" questions...I'm calling to PAY and give you money..there should be no security questions involved. AND, they had my credit card number stored, which is a no-no with most processing companies...

Who actually owns Capitol Vacations/VRI/Trading Places?
 
Top