• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $19,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $19 Million dollars
  • Our 2022 Timeshare Survey is now complete and the full results as well as our expert and witty analysis of each question is available here: Here We hope you enjoy reading the results as much as we did!
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 50,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

The airlines strike yet again.....flight changes

dougp26364

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
13,831
Reaction score
2,270
Points
698
Location
Kansas
Resorts Owned
Marriott Grand Chateau
Marriott Shadow Ridge
Marriott Ocean Pointe
Marriott Destination Club Points
Hilton Grand Vacation Club Las Vegas Blvd
Grand Colorado on Peak 8
Spinnaker French Quarter Resort Branson
I know it happens all the time. I know it happens on every airline. I know that increased fuel costs have caused consolidation and I know that I must routinely check and recheck my reservations.

This time it's our United flight to Hawaii. Without so much as an E-mail or a phone call, our flight time has been moved up from 09:50 to 06:00, our seating assingments were changed and our conection city has changed.

I don't so much mind the fact that things have to change due to the changing financial landscape for the airlines but how difficult could it be to let someone know they're leaving almost 4 hours earlier than before? And how tough would it be to keep families sitting together when they booked together?

I know people are going to go with the least expensive flights but, when flying almost 5,000 miles in one day, customers really don't need that extra stress of showing up to the airport, only to find they're flight was moved up 4 hours and the airline didn't bother to let them know.

Enough already. Just let me know when my flight is going to leave and keep me and my wife together. It seems the least that they can do.
 

barndweller

TUG Member
Joined
Jun 6, 2005
Messages
1,263
Reaction score
0
Points
36
Location
Out West
My United flight to Orlando in 2 weeks was canceled and I received an automated phone call that glitched while giving me the particulars. I called the 800 number given and spoke to an actual human being who promptly and courtiously handled my rebooking. Later I received a confirmation e-mail. So far so good but I'm checking often as my departure date gets closer. This will be my last airline flight for a good long time. I'm waiting for the bridge to Hawaii to be built. :D
 

UWSurfer

Tug Review Crew: Rookie
TUG Member
Joined
Feb 10, 2007
Messages
2,431
Reaction score
37
Points
408
Location
Los Angeles
Flight time from LA to Vegas is about an hour, gate to gate with in the air time running roughly 45 minutes.

Reno Air (acquired years ago by American) did just what you described by "realigning" their routes. They cancelled my flight and put the entire passenger list on a flight which left two hours earlier without notifying anyone of us. It was not a fun experience for anyone, particularly the flyers with Reno that day.

I was rebooked to fly to Reno and then on to Vegas. Between the delays and one bump, it took me 11 hours to get from LA to Vegas that day.
 

Luanne

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
18,018
Reaction score
8,941
Points
948
Location
New Mexico
Resorts Owned
Maui Lea at Maui Hill
San Diego Country Estates
I find United inconsistant about notification. Most of the time I'll receive the automated phone call. Once in awhile I'll get an email. But, just to be safe, I generally check every so often just to make sure nothing has changed.
 

Danette

TUG Member
Joined
Jul 7, 2008
Messages
130
Reaction score
3
Points
228
Location
California
I was rebooked to fly to Reno and then on to Vegas. Between the delays and one bump, it took me 11 hours to get from LA to Vegas that day.
:annoyed: You could have driven there and back in that time!
 

dougp26364

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
13,831
Reaction score
2,270
Points
698
Location
Kansas
Resorts Owned
Marriott Grand Chateau
Marriott Shadow Ridge
Marriott Ocean Pointe
Marriott Destination Club Points
Hilton Grand Vacation Club Las Vegas Blvd
Grand Colorado on Peak 8
Spinnaker French Quarter Resort Branson
I find United inconsistant about notification. Most of the time I'll receive the automated phone call. Once in awhile I'll get an email. But, just to be safe, I generally check every so often just to make sure nothing has changed.

In my experience, they're all pretty inconsistant. We've had our worst luck with Delta and better luck with American. If it hadn't been for having enough FF miles to pay for one ticket, I doubt I'd have been flying United this time.

They're ALL bad. It's just to bad that after a person has paid the asking price that the airlines can't be a little more consistant with change notifications. But, the cheapest price wins and consumers will put up with a lot of grief to save a couple of bucks.

At least I've flown enough to know to constantly be looking out for myself. I feel very sorry for those that fly once in a blue moon, booked the same/simlar route that I've booked and show up at the airport only to find their flight left at 06:00 rather than their anticipated departure time of 09:50. Not to mention that the routing out of Chicago rather than Denver means sitting in an airline seat a couple hours longer than if the flight departed from Denver or the fact that our originating flight has changed from a 737 to a CRJ. I booked this particular route to AVOID the CRJ and didn't want to be routed through Chicago. Oh well. :rolleyes:
 

beejaybeeohio

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
2,413
Reaction score
1,212
Points
523
Location
Close to the most shallow Great Lake
Informed by Delta

just this evening via email for a 5 minute difference in flight time. I was a tad panicked when I read the header: DELTA FLIGHT CHANGE NOTIFICATION!
 

caribbean

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
1,116
Reaction score
1
Points
348
Location
Goochland, VA
Doug-

At least they put you all on the same plane. During our Hawaii trip in 03, United changed our flights & times and put us on different flights going through different cities, all without notifying us. I happened to find it myself when checking online. Worked out to our benefit in that I used it to get us moved to the flight I had originally wanted but could not get since there were no more FF tickets available. Maybe you can use it to get a better flight?? Worth calling to ask.
 

irishween

TUG Member
Joined
Feb 3, 2008
Messages
340
Reaction score
4
Points
228
Location
PA
Ahhhh! I am about to book for a trip to Aruba. Was going with United because of the fares. Now I don't know what to do.
 

Luanne

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
18,018
Reaction score
8,941
Points
948
Location
New Mexico
Resorts Owned
Maui Lea at Maui Hill
San Diego Country Estates
Ahhhh! I am about to book for a trip to Aruba. Was going with United because of the fares. Now I don't know what to do.
As someone said, they ALL do this. I'd book with United if they're the cheapest.
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
27,941
Reaction score
6,332
Points
1,049
Location
The Centennial State
Resorts Owned
Wyndham Platinum Founders(cough,gag). RCI, Shell, and WorldMark points. Disney's OKW and SSR pts; Marriott's Willow Ridge (4);Val Chatelle (7); Hono Koa (3); SBP lots and lots, SDO a few; Grand Palms (selling those). WKORV-OF (2).
My United flight to Orlando in 2 weeks was canceled and I received an automated phone call that glitched while giving me the particulars. I called the 800 number given and spoke to an actual human being who promptly and courtiously handled my rebooking. Later I received a confirmation e-mail. So far so good but I'm checking often as my departure date gets closer. This will be my last airline flight for a good long time. I'm waiting for the bridge to Hawaii to be built. :D
Julie, have you heard that joke? It's a good one, about a Genie who grants a guy 3 wishes.................:rofl:
 
Top