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SVN reservations showing in SPG app

cubigbird

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Westin Lagunamar, Westin Kierland X2, Westin St John-Sunset Bay X2, Westin Desert Willow, Westin Aventuras
I opened my SPG app and it is showing my upcoming SVN stays. Does anyone else see this??? If so, I'm wondering if timeshare stays will now count as SPG stays. Hopefully I am not wishful thinking....
 

DavidnRobin

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WSJ-VGV (St. John)
WKV (Scottsdale)
For some - not for all.
They have been erratic on SPG for a while.
 

okwiater

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WLR 2B Plat+ Oceanside
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Sheraton Flex (x2)
For some - not for all.
They have been erratic on SPG for a while.
I believe cubigbird is speaking about the SPG app, not the website. The site has been showing most SVO reservations for several months now, but the app was still spotty. Now I can see all my SVO reservations on the website and in the SPG app, except for Harborside.
 

canesfan

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WKORVN x2
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They have been there for awhile. You will earn SP for purchases at the resorts but it hasn't registered as stays.
 

BradC

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My Hawaii stay for next year is showing in the SPG app, but my Kierland and Harborside reservations for this year are not.
 

Ken555

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Sheraton Desert Oasis
There is a logical explanation for the intermittent success of having your future SVN reservations displaying in your SPG account. I've been told by multiple locations that they don't have my SPG account until checkin, though on more than one occasion they said they do but when they compare it with my SPG card they admit the number they had was incorrect. It turns out someone at Starwood simply guesses which account is yours, or at least mine, since there are more than one person with my name that has a SPG account. You would think they would do the minimal checking to verify address or other easily identifiable information in order to obtain the correct SPG number, but it's fairly clear to me now that they don't. So, you may be lucky in that they really found your account in advance or not. Of course, this contradicts what we were told a year or more ago that they will actually link our SPG account and our SVN account together - well, that hasn't happened. Typical.


Sent from my iPad
 
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