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Sunset Cove, Marco Island - Kudos to housekeeping staffs integrity

Panina

TUG Review Crew: Elite
TUG Member
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Messages
4,607
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Location
South Carolina
Resorts Owned
Hgvc Eagles Nest, Hgvc Surf Club, Hgvc Indian River, Hgvc Anderson, Sunrise Bay & Club, Chetola, Jade Tree Cove, Banyan Resort, Blue Ridge Village
We left this morning early and a few minutes later I get a call from the front desk that we left a bunch of clothes. My other half said to me I checked everything, it must be your stuff. I knew all my things were packed. So we go back and the front desk has it all packed nicely in a bag. It was not my things but my other half. He left packages of new socks and clothing. He said oh I forgot , I put it in the bottom drawer in the dresser we weren’t using as I knew I wasn’t going to wear it.

I appreciate the integrity of the staff and will make sure to write a nice letter. Plus I am glad I left a large tip in the room when I left. It was well deserved. Even though they did not provide mid week service anytime something was needed they came quickly with a friendly smile.
 

Sugarcubesea

TUG Member
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Mar 9, 2014
Messages
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Resorts Owned
QH, HBC, VBHC, & Pinestead Reef
We left this morning early and a few minutes later I get a call from the front desk that we left a bunch of clothes. My other half said to me I checked everything, it must be your stuff. I knew all my things were packed. So we go back and the front desk has it all packed nicely in a bag. It was not my things but my other half. He left packages of new socks and clothing. He said oh I forgot , I put it in the bottom drawer in the dresser we weren’t using as I knew I wasn’t going to wear it.

I appreciate the integrity of the staff and will make sure to write a nice letter. Plus I am glad I left a large tip in the room when I left. It was well deserved. Even though they did not provide mid week service anytime something was needed they came quickly with a friendly smile.

I've done that myself a few times while travelling for business...
 

rapmarks

TUG Review Crew: Elite
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I wish I knew where I left my capris
 

Talent312

Tug Review Crew: Rookie
TUG Member
Joined
Jul 4, 2007
Messages
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Location
North Florida
Resorts Owned
HGVC x2 and Gatlinburg Town Square
I know eggsactly where I left my coffee grinder.
But when contacted, staff denied seeing it.
We now pre-grind our coffee at home.
 

Panina

TUG Review Crew: Elite
TUG Member
Joined
Jul 13, 2015
Messages
4,607
Reaction score
5,383
Points
398
Location
South Carolina
Resorts Owned
Hgvc Eagles Nest, Hgvc Surf Club, Hgvc Indian River, Hgvc Anderson, Sunrise Bay & Club, Chetola, Jade Tree Cove, Banyan Resort, Blue Ridge Village
I know eggsactly where I left my coffee grinder.
But when contacted, staff denied seeing it.
We now pre-grind our coffee at home.
Too bad everyone doesn’t have integrity.
 
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