- Sep 3, 2008
- Reaction score
- Orange County, California
- Resorts Owned
Marriott Ko Olina
Marriott Aruba Surf Club
Marriott Ocean Pointe
Diamond Resorts Gold
My understanding is, once approved for Transitions, all points in your account will be theirs........300 points....or 83,000 points. The do not refund money from what I know and all travel (use of points) must be done before you go into Transitions. However, closure is closure!
That does not seen to fair and this is the same company that is suing timeshare exit companies as scammers.
You will think some form of credit will be given the consumer(for the months not used). Six months will not and cannot be use by the consumer. IMO.
How long did this process take?Started the Transition process on our last two Diamond contracts. This is what they sent us today:
November 1, 2020
We have approved your Transitions request for contract ###
Your relinquishment will be processed in the next calendar year, and you will not be billed for the upcoming year’s Maintenance Fees. With this approval, you agree that your contract/account will be suspended and you will not be able to use your ownership in the next calendar year. Your account will be flagged and placed accordingly into the queue at the beginning of the next calendar year on a first-come, first-served basis, subject to an annual cap. You will soon receive the owner/member acknowledgement form for you to complete and return.
If you have any questions, please contact our Transitions™ team by calling 1.855.342.3689 or emailing Transitions@diamondresorts.com.
The Diamond Resorts Transitions Team
I'll believe "you will not be billed" when I don't see them hit me with an autopay for January maintenance fees. The right hand never knows what the left hand is doing.
The applying and acceptance was less than 24 hours, if you don't count the fact that I applied in the middle of our Carlsbad stay last week only to be instantly rejected because all our vacations hadn't been completed. My understanding had been you had to have "no pending reservations", but apparently being in the midst of one counted against us.How long did this process take?
Did you apply twice then to be accepted the second time? Did you submit the application on a weekend? If so, did they respond to you on a weekend?The applying and acceptance was less than 24 hours, if you don't count the fact that I applied in the middle of our Carlsbad stay last week only to be instantly rejected because all our vacations hadn't been completed. My understanding had been you had to have "no pending reservations", but apparently being in the midst of one counted against us.
Yes, applied twice. Once in the middle of our last vacation which was rejected, then on the Saturday the vacation ended which was accepted two days later on Monday. That was Nov 1st, as of today still waiting for them to ask for the $2,000 fee for the two contracts.Did you apply twice then to be accepted the second time? Did you submit the application on a weekend? If so, did they respond to you on a weekend?
Mr. (or Ms.) Pierre -I have not been a member of Tug that long, but sure have learned ALOT visiting the site! I know what I did right, know what I did wrong...and nobody is guilty for my actions but myself. We ALL have different options in life, some well chosen, and others not so good. Every time I go back and read the small print, yes, there was something there to question....but in the frenzy of making a good decision.....small print is overlooked. I go back to 11th grade, economics teacher....TINSTAAFL...."there is no such thing as a free lunch"....and Diamond has that figured out. I think their properties are wonderful, and the staff at the resorts great.....alas. I wish there were others things they could change........