• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 60,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Starwood Kudos


TUG Member
Sep 18, 2006
Reaction score
Resorts Owned
The Westin Princeville Ocean Resort Villas
The Westin Lagunamar Ocean Resort
I (w/ the wife and kids (D11/S15)) checked into WKV yesterday and was supposed to get the standard 1BR Villa. We had some unused SO's after a return from WKORV & WPORV in Sept. so we only booked this 2 months out. We had enough Options to get the Premium 1BR but there was no availability when we booked.
I was surprised and very pleased that they had upgraded me to the premium "based on availability" (and are not charging me the additional Options).

This is the second time (2 for 2) we've had a positive experience. With our trip in Sept we booked that less than 6 months out so I was concerned what we would get. When we arrived at WPORV it was late (~11PM) but it appeared I had a view of the parking lot. I was very upset (being an owner there) but thought I would fight the battle in the morning. Upon waking up I softened to the view we had and the wife and daughter really liked it. View of the golf course with the Ocean beyond. When we later hopped over to WKORV's I joked at the front desk that I hoped I didn't get another parking lot view. The girl got real quite and disappeared in back, then returned and stated they actually did have me with a lesser view but moved me to 2 units at the very end of the building by the beach, 2nd floor. The ocean/horizon view was blocked by the tree line but still a very nice view.

I'm assuming I shouldn't expect this as the norm? Maybe we're just easily impressed.