True for other resorts, but not for Vistana surprisingly. Vistana deposits can be reversed, even deposit-first, as long as you have not used the deposit to make an exchange. That is because with Vistana, you don't deposit a reserved week, you just deposit your generic VOI without any underlying reservation.
ASSIGNING YOUR VOI WITH INTERVAL INTERNATIONAL
Signing into
intervalworld.com is the fastest and easiest way to exchange. Click the “Exchange” tab, search for availability, and then pick the Vacation Ownership Interest (VOI) you wish to exchange. If you don’t immediately find the available exchange you are looking for, be sure to start an ongoing request using either of the following two exchange choices with Interval International®:
- Deposit First (preferred method) — Use Deposit First when you know you won’t be traveling to your Home Resort or a Vistana Signature Network™ (VSN) villa resort during your Use Year. You can assign your Vacation Ownership Interest (VOI) directly with Interval International (by phone or online) without calling Owner Services.* Once your VOI is assigned with Interval International, here is what you will see on intervalworld.com:
- The specific Use Year(s), Home Resort or Points Package, Villa type (if applicable) and expiration date of your assignment in your Interval International account.
- Your assignment will be valid until Dec. 31, two years after the Use Year assigned.
- Your assignment can be reversed and restored with Vistana within the same Use Year. Reversing is available as long as an exchange has not been confirmed with Interval International against your VOI.
- Request First — You can search availability with Interval International without assigning your VOI. You can start an exchange request up to one year in advance and through Dec. 24 of the Use Year you wish to exchange. If your exchange is not confirmed by Dec. 24 of the Use Year, you must contact Interval International or Owner Services to assign your VOI to maintain your ability to exchange it in a future year.
As an Owner in the Vistana Signature Network, you can save $55 off** your exchange fee when you request your exchange using your VOI to confirm a stay at another Vistana villa resort through Interval International. For more information regarding external exchange, please visit
intervalworld.com or call 1-877-782-7088.
It may take up to 72 hours for the verification process for Request First exchanges.
* Your annual fees associated with your VOI must be paid in full at the time of your request to assign your VOI for External Exchange for a current or future Use Year and at the time you initiate an exchange request with Interval International.
** Trade into any Vistana villa resort to qualify for the discount. Non-Vistana villa resorts are not permitted in exchange requests. Owners relinquishing anything other than a Vistana VOI are ineligible. Discount applies to new exchange requests only and previously confirmed or pending exchanges are not entitled to a refund or discount.
