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Spinnaker Resorts - CV-19 Update - Cancelling Reservations

mcsteve

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HGVC Elara - Las Vegas
Southwind by Spinnaker - HHI
Egret Point by Spinnaker - HHI
Vacation Village @ Weston
From the Spinnaker Resorts web site:


TRAVEL UPDATE
COVID-19 UPDATE: MARCH 19, 2020, 4:42 P.M.

Your Spinnaker Resort Operations teams have continued to monitor the evolving coronavirus (Covid-19) situation. Due to the virus’ expanded growth and public health concerns, all reservations for Hilton Head (Bluewater, Waterside, Southwind, Egret Point, Carolina Club, Cottages and S.R Hotel), Ormond Beach (Royal Floridian Resort and Royal Floridian Resort South) and Branson (Palace View Resort, Palace View Resort Heights and French Quarter Resort) have been cancelled now through April 2 . We apologize for any inconvenience, however, the safety of our Spinnaker Owners, Guests, Operational Teams and local communities is our focus. Therefore, we feel it is the best decision at this time.

Spinnaker Owners, please email reservations@spinnakerresorts.com with any questions you may have or leave a voicemail at 1 (877) 842-3201. Please do note that any Owner Bonus Time or Owner Rental reservation will be refunded while the resorts are closed.

If you exchanged through Interval International please contact 1 (800) 828-8200 or RCI 1 (800) 338-7777 with any questions you might have.

If you are a rental guest, your cancelled reservation will be refunded if your reservation date occurs during the resort closure period.

We will update you via email once we know when our resorts will be reopen.

Updates will also be posted:

1. On our website: www.spinnakerresorts.com

2. On our Spinnaker Facebook

We thank you for your loyalty, patience and understanding. Be well, be safe and we look forward to seeing you once we all get through this.

Owner Services

Southwind Management
 

mcsteve

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Resorts Owned
HGVC Elara - Las Vegas
Southwind by Spinnaker - HHI
Egret Point by Spinnaker - HHI
Vacation Village @ Weston
A new update
 

steve_solo

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I notice Spinnaker doesn't say what happens to owner's as a result of the cancellation.
Are they simply out of luck for the year?
 

mcsteve

TUG Member
Joined
Mar 23, 2014
Messages
184
Reaction score
159
Points
153
Location
Ontario, Canada
Resorts Owned
HGVC Elara - Las Vegas
Southwind by Spinnaker - HHI
Egret Point by Spinnaker - HHI
Vacation Village @ Weston
I spoke with owner services as I still have not cancelled my plans for June. They said they would work to deposit the blocks (I own fixed weeks, not points) but could not say if those would be full TPU or discounted in RCI. I suspect they would be discounted.
 
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