This i got from them after i told them to cansel the contract and remove the ad, and pay back my money for this is bullshit. Dear Eyjolfur,
I have received your email. Unfortunately, at this time you do not qualify for a refund of your advertisement fee. As an advertising company, we are not legally required to offer a refund policy. We offer this as a courtesy of our program, under strict guidelines described below:
We offer to refund the advertising fee if a timeshare is sold through another timeshare resale company while it is being advertised on our site, as long as it is sold at the same price or higher. We offer this as a courtesy and feature of our program.
We would be more than happy to assist you with the sale of your timeshare. It is very important to stay proactive with your listing and to consider adjusting your price if need be to attract a buyer.
Updating your ad with new prices and comments will help to not only attract more buyers, but increase their interest. Unfortunately, I can't guarantee the time and price that will attract the serious buyer. Please consider the different motivations when pricing--some people have drastically reduced their price due to their desperation to sell, where as others are being aggressive by making slow price decreases in smaller increments. Considering to be priced more competitively may help attract more serious buyers to negotiate with.
We wish to assist you in any way we can, and hopefully this information will help you with the sale of your timeshare. Please continue to feel free to contact us at any time in the future if you need our assistance. For all other questions or inquiries please feel free to email/call us at firstname.lastname@example.org
Andrea McManus | Customer Care Specialist | SellMyTimeshareNOW LLC | Toll Free: 877.815.4227 | Direct: 603.516.0200 | Fax: 603.516.0757
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