Freedom-O-Speech
newbie
- Joined
- Feb 7, 2020
- Messages
- 7
- Reaction score
- 2
I'm new to this forum and posting for the first time. With so many different stories and experiences, frustration and aggravation, I felt compelled to join and share the real facts and truth for all Shell Vacations Club owners. If you're an SVC Owner that is contemplating or has decided to move into Wyndham, here's what you should know...
1. If you were told that you could enroll/ migrate/ affiliate/move individual or specific contracts, that's INCORRECT. The correct answer is that you can choose which Clubs (Hawaii, West...), but that all contracts within that Club have to go.
2. If you were told that the only way to take advantage of this opportunity was to buy Club Wyndham points, that's not entirely accurate. If you made a purchase of SVC points anytime between October 1, 2018 and when they stopped selling, you're already qualified with a $189 processing fee. If you fall into this category and were still told you had to buy Wyndham, they LIED.
3. If you were told specifically, or it was implied, that Wyndham VIP benefits will work at Shell properties...INCORRECT. Wyndham VIP absolutely does not and will not work at Shell locations...no discounts, no upgrades, no requesting specific units...nothing. If you were told something to the contrary; they LIED.
4. If you're a Prestige owner or a grandfathered Elite owner did they inform you of the benefits you lose? Hope you aren't using The Registry Collection because that disappears. Your RCI Platinum membership and $99 exchange fee disappears too. Your ability to get amazing discounts on upscale places around the world disappears. If you have grandfathered status, that disappears too. If you knew what you were losing would your decision be different.
5. Did they tell you that only current use year points enroll/ migrate/ affiliate/move? Everything else like banked points, bonus points, weeks for deposit points, etc, are lost. That'd be nice to know.
6. Were you told that ALL Shell properties would still be accessible from Wyndham? That's not 100% true.
7. Did they tell you that you Shell points become just like the Wyndham points you bought? Not true. Your Shell points do NOT have reservation priority at any Wyndham locations, only the original SVC home club they came from. Your Shell points do NOT qualify to be used with specific Wyndham benefits like purchased Wyndham points do. For example, if I own 7000 Shell West club points that become 280,000 Wyndham points and bought 145,000 Wyndham points to do it, my account would total 425,000 and I'd be VIP Silver. I want to make a reservation at Vino Bello. I'd have 280,000 I could use 13-10 months in advance and 145,000 I could use at 10 months or less. I'd have NO VIP benefits at Vino. If I wanted to make a reservation at a Club Wyndham resort, the opposite would hold true and I'd have access to VIP benefits. If I wanted to make a reservation at a Shell Hawaii property in this example, as of today, I would only be able to use my 280,000 points...the 145,000 WON'T work until the Shell Hawaii properties become part of Club Wyndham. I'd have NO VIP benefits either. Without something in writing are you willing to gamble?
If you made a purchase because you were misled, lied to, or not fully informed I bet you're feeling angry right now.
My suggestion, fight back...get out of your purchase that was made under false pretenses. Tell your fellow owners to do the same. Warn others before they make the same mistake. Ask to see everything in writing.
Take a stand against dishonesty and deception by sharing this with everyone you know.
1. If you were told that you could enroll/ migrate/ affiliate/move individual or specific contracts, that's INCORRECT. The correct answer is that you can choose which Clubs (Hawaii, West...), but that all contracts within that Club have to go.
2. If you were told that the only way to take advantage of this opportunity was to buy Club Wyndham points, that's not entirely accurate. If you made a purchase of SVC points anytime between October 1, 2018 and when they stopped selling, you're already qualified with a $189 processing fee. If you fall into this category and were still told you had to buy Wyndham, they LIED.
3. If you were told specifically, or it was implied, that Wyndham VIP benefits will work at Shell properties...INCORRECT. Wyndham VIP absolutely does not and will not work at Shell locations...no discounts, no upgrades, no requesting specific units...nothing. If you were told something to the contrary; they LIED.
4. If you're a Prestige owner or a grandfathered Elite owner did they inform you of the benefits you lose? Hope you aren't using The Registry Collection because that disappears. Your RCI Platinum membership and $99 exchange fee disappears too. Your ability to get amazing discounts on upscale places around the world disappears. If you have grandfathered status, that disappears too. If you knew what you were losing would your decision be different.
5. Did they tell you that only current use year points enroll/ migrate/ affiliate/move? Everything else like banked points, bonus points, weeks for deposit points, etc, are lost. That'd be nice to know.
6. Were you told that ALL Shell properties would still be accessible from Wyndham? That's not 100% true.
7. Did they tell you that you Shell points become just like the Wyndham points you bought? Not true. Your Shell points do NOT have reservation priority at any Wyndham locations, only the original SVC home club they came from. Your Shell points do NOT qualify to be used with specific Wyndham benefits like purchased Wyndham points do. For example, if I own 7000 Shell West club points that become 280,000 Wyndham points and bought 145,000 Wyndham points to do it, my account would total 425,000 and I'd be VIP Silver. I want to make a reservation at Vino Bello. I'd have 280,000 I could use 13-10 months in advance and 145,000 I could use at 10 months or less. I'd have NO VIP benefits at Vino. If I wanted to make a reservation at a Club Wyndham resort, the opposite would hold true and I'd have access to VIP benefits. If I wanted to make a reservation at a Shell Hawaii property in this example, as of today, I would only be able to use my 280,000 points...the 145,000 WON'T work until the Shell Hawaii properties become part of Club Wyndham. I'd have NO VIP benefits either. Without something in writing are you willing to gamble?
If you made a purchase because you were misled, lied to, or not fully informed I bet you're feeling angry right now.
My suggestion, fight back...get out of your purchase that was made under false pretenses. Tell your fellow owners to do the same. Warn others before they make the same mistake. Ask to see everything in writing.
Take a stand against dishonesty and deception by sharing this with everyone you know.