Separate Accounts for Affiliates?

[Blues]

As noted in this thread, my 7000 point purchase at HGVC Flamingo has now gotten into the HGVC system. Every communication from my closing agent to HGVC repeated my request to get the points added to my existing account. Yesterday, I got my "welcome" letter, with a new account number, and asking me to call in to activate this account.

I've called in and tried to get these accounts combined. I was informed that, since my existing account is for an affiliate (Craigendarroch), they can't be. Apparently, affiliates and HGVC-owned properties can't co-exist on the same account. Can anyone verify?

I guess I'll only pay the $85 club fee once (they had me down for twice, but say they've now corrected that). But I'll have to make reservations through one or the other account. If neither account has the points I need, I'll need to call in to have points transferred between accounts. While it's nice that it's possible to do this (so points don't get stranded), it's a PITA. I like to make reservations on-line. Now, sometimes I'll need to call first to initiate the transfer before making the on-line reservation.

Don't get me wrong -- I love the HGVC system. But I'm learning more and more how "second class" we are as affiliates. I'm glad I've now bought in to an HGVC-owned property. I'll probably sell the affiliate when the market recovers, but I expect that may be some years before that happens.

-Bob

 

[Bill4728]

I believe that my friend which owns the Bay Club & King's land says she has only one HGVC account.

 

[BayouTraveler]

I added an affiliate to a my HGVC-developed (SeaWorld) account and pay only one annual membership fee. I see no reason why the order of addition of properties would matter. That said, I seem to recall that I was given specific instructions with regard to how the names must be listed, where the current member number should be included, etc. If both legal documents list the owner(s) in an identical fashion, you should be ok. I would try another CSR.

 

[PigsDad]

I *think* what Bob is running into is not a problem of combining affiliates w/ HGVC-owned properties, but instead with combining HGVCI (International) with HGVC properties. I thought HGVCI was handled like a wholely owned subsidiary -- separate from HGVC.

Kurt

 

[vetteguy]

Hello,

I had the same problem. They had to open a second account when I bought my Craiggendaroch week. The reason that I was told was indeed that the Hilton Craiggendaroch couldn't be added has an affiliate into my existing HGVC seaworld account.
But I pay only one HGVC membership fee, some years I have to remind them that I have paid my HGVC membership with my Seaworld account when they add the membership fee a second time in my Craiggendaroch account but it is always immediately corrected with an email.
What I do for my HGVC reservations is the following : when i have converted a week at Craiggendaroch into HGVC points and my points are in my Craiggendaroch account, I email HGVC that I want my points transfered into my Seaworld account, that way it's much easier for making reservations and keeping track of points.
In the beginning, I also thought that this would be a PITA but it's an easy process that I always do with emails.

Daniel

 

[dvc_john]

I think PigsDad and Vetteguy are correct about the Scotland property.

I'll just add that I joined HGVC when I owned 3 Florida affiliates and no HGVC developed resorts. Since then I have added on 2 HGVC resorts. All 5 are under 1 membership number.

 

[judgerey]

I've had a similar experience as Vetteguy. I first owned at Seaworld, later added Bay Club. I pay one yearly membership fee, call and have my Bay Club points transferred to my Seaworld account, and then use all the points from the Seaworld account. Was told that I couldn't have one account number with both "contracts" in it.

 

[Sandy VDH]

I own at Bay Club and at Seaworld. Because Bay Club has different rules than Seaworld they cannot combine both accounts.

Bay Club must be paid in advance before using next years points.
Seaworld and most HGVC specific build resorts, you must just be a member in good standing to use next years points. Which basically means you are paid up to date and own nothing outstanding that has been invoiced. However you can borrow and use next years points before the MFs are due on these points.

What I usually do is use my Seaworld account that has my Elite status on it. When I pay my 2009 MFs I then call HGVC and have them MOVE by Bay Club points into my Seaworld account so that all of my points are in the same place and my Elite awards are provided to me.

So Affiliates and International properties have different rules which at this time are hard coded into the account number. I have been told at some point in the future they have put in programming changes that allows those business rules to be tied to the points and not to the account as a whole. At that time the seperate account issues will go away. When that will be remains to be seen.

It is not a big deal as I have to make the call once a year. I transfer the whole amount over at that time. Of course if you want to HOME season and book you own resort that is a different matter. I almost NEVER book during home season.

 

[Sandy VDH]

I believe that my friend which owns the Bay Club & King's land says she has only one HGVC account.

Not likely possible as Bay Club has different rules than Kings Land.