Sales rep. lies and paying "Retail Value" for a stay if we rescind

[Aurelius]

American Express, in general, overwhelmingly sides with customers in a dispute. If you have even an inkling of a case, American Express will likely give you your money back. I've read the merchant agreement for Amex, and it's absolutely draconian. I understand why many merchants don't take Amex.

Agree - you should file a dispute. AMEX is unique because they are both the network and the issuing bank. You’d have a good shot and even if you lose you’re no worse than where you are now. You can dispute online very easily.

 

[bogey21]

You can certainly ask but you signed an agreement saying you’d pay full retail value if you rescind and then stayed in the room. They’re under no obligation to waive that fee....If it were me, I wouldn’t even mention it in the rescission letter. Since it seems like a one off deal, they might forget to charge you for it.

Exactly what I would do. I would cease all conversations with Company. It may, or may not, cost you $1.050 but even if it does it beats the cost of going through with the deal...

 

[R.J.C.]

That’s crap. Rescind. You can get 6k pts annually for $1. As for me, I got 6k pts annually for $1, but $700 MF. Granted, that took months of research.

While folks can get resale points for $1 (and usually free) please let folks know at the same time that dirty points are not in the Club and you have no access to any of the Club features. They can only be used for stays at the collection they are in. I'm not pointing at you Grammerhero, I just decided to respond after reading others saying what you said. Failing to provide all of the story is the exact same thing that Diamond sales folks do.