CandyLancaster
newbie
- Joined
- May 29, 2017
- Messages
- 23
- Reaction score
- 5
- Points
- 3
- Resorts Owned
- Wyndham
RESERVE EARLY/CANCEL n REBOOK
NO LONGER!!!!!
How many of you were sold points, points, and more points at the constant meetings by presenters showing various ways to get your 35 - 50% points back? and then they calculate how many points you'd actually have!
Then, you call to cancel n REBOOK to be told there's a real chance that You will lose your unit because when you cancel your unit, it goes back into the live inventory. Anyone looking at inventory at the time could possibly RESERVE it. (I have lost one in over 20 years) NOW, I'm being told from the helpful people on the VIP line that because of the automatic upgrades, the computer will be searching for any unit put back into the system to use for upgrades and most suredly we will lose our units if we try this. I call FRAUD on this. They sold us points after points with this idea and now they are reneging
By doing this, they are making much more money. This was the final straw for us.
In addition, The sales people have encouraged ways to sell your points to help pay for maintenance fees. NOW that we won't be able to BOOK/CANCEL/REBOOK we won't be able to afford to get deals cheap enough to sell.
VIP lady told me that the 35 - 50% discount was never meant to be used that way anyway. That was news to me after 20 years. She said it was meant to be used during the 60 day time frame. My response was that there is very little to no inventory during the 60 day period. Her response was that it was never meant to be used that way.
I understand that this method ties up inventory but we were taught this from the beginning by Wyndham' s own people.
What are your thoughts, fellow owners?
NO LONGER!!!!!
How many of you were sold points, points, and more points at the constant meetings by presenters showing various ways to get your 35 - 50% points back? and then they calculate how many points you'd actually have!
Then, you call to cancel n REBOOK to be told there's a real chance that You will lose your unit because when you cancel your unit, it goes back into the live inventory. Anyone looking at inventory at the time could possibly RESERVE it. (I have lost one in over 20 years) NOW, I'm being told from the helpful people on the VIP line that because of the automatic upgrades, the computer will be searching for any unit put back into the system to use for upgrades and most suredly we will lose our units if we try this. I call FRAUD on this. They sold us points after points with this idea and now they are reneging
By doing this, they are making much more money. This was the final straw for us.
In addition, The sales people have encouraged ways to sell your points to help pay for maintenance fees. NOW that we won't be able to BOOK/CANCEL/REBOOK we won't be able to afford to get deals cheap enough to sell.
VIP lady told me that the 35 - 50% discount was never meant to be used that way anyway. That was news to me after 20 years. She said it was meant to be used during the 60 day time frame. My response was that there is very little to no inventory during the 60 day period. Her response was that it was never meant to be used that way.
I understand that this method ties up inventory but we were taught this from the beginning by Wyndham' s own people.
What are your thoughts, fellow owners?
