We just returned from our first week in the Royal Haciendas, and I thought it may be a good time to comment. We are OF, GF and love it. The pool grills/bars have great service and food. The beach service in front of Phase 3 & 4(construction now) is "weak" simply due to the lack of staff at that pool grill. We only saw 6-8 people at that pool at any given time last week, so you can't justify a large staff on that side just yet. The main restaurant has very good food. The "theme" nights buffets were great. I keep reading complaints about the Palapa del Sol, but I can't agree. It does not have the same cozy feel of the other Royals' restaurants, because the place is HUGE. The ambience is great during the day when you are surrounded by the vista of the ocean, but at night you can feel a little lost in the cavernous space.
The place could benefit from additional entertainment, like the dancers on Mexican night at the Royal Mayan...but that would have to wait untill all 4 phases are running. (The Royal Mayan & Sisal benefit from drawing from the other Royals in Cancun)
The beach is outstanding.:whoopie: Only red flag area is the shallow and rocky area off the point. Everywhere else was great. The sand is sooooooo good. Some firm sand also, for those romantic walks along the shore. Some surf, but nothing like the pounding you take up in Cancun.:rofl:
This was the first year for Phase 3. We did have a couple of maintenance items, but the staff responded before I could get back to the villa from the front desk.
All in all, it was a great trip. We spent week 48 at the Royal Sands, 49 at the Royal Haciendas. Two different experiences, but both fantastic.
The place could benefit from additional entertainment, like the dancers on Mexican night at the Royal Mayan...but that would have to wait untill all 4 phases are running. (The Royal Mayan & Sisal benefit from drawing from the other Royals in Cancun) The beach is outstanding.:whoopie: Only red flag area is the shallow and rocky area off the point. Everywhere else was great. The sand is sooooooo good. Some firm sand also, for those romantic walks along the shore. Some surf, but nothing like the pounding you take up in Cancun.:rofl:
This was the first year for Phase 3. We did have a couple of maintenance items, but the staff responded before I could get back to the villa from the front desk.
All in all, it was a great trip. We spent week 48 at the Royal Sands, 49 at the Royal Haciendas. Two different experiences, but both fantastic.
just an observation. I have made only 3 trips to Mexico, so I have a lot to learn via TUG and travels of my own. Looking forward to it !!!! That's why we bought in......