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Royal Hacienda stay

toskeysam

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We just returned from our first week in the Royal Haciendas, and I thought it may be a good time to comment. We are OF, GF and love it. The pool grills/bars have great service and food. The beach service in front of Phase 3 & 4(construction now) is "weak" simply due to the lack of staff at that pool grill. We only saw 6-8 people at that pool at any given time last week, so you can't justify a large staff on that side just yet. The main restaurant has very good food. The "theme" nights buffets were great. I keep reading complaints about the Palapa del Sol, but I can't agree. It does not have the same cozy feel of the other Royals' restaurants, because the place is HUGE. The ambience is great during the day when you are surrounded by the vista of the ocean, but at night you can feel a little lost in the cavernous space.:wave: The place could benefit from additional entertainment, like the dancers on Mexican night at the Royal Mayan...but that would have to wait untill all 4 phases are running. (The Royal Mayan & Sisal benefit from drawing from the other Royals in Cancun):banana:
The beach is outstanding.:whoopie: Only red flag area is the shallow and rocky area off the point. Everywhere else was great. The sand is sooooooo good. Some firm sand also, for those romantic walks along the shore. Some surf, but nothing like the pounding you take up in Cancun.:rofl:
This was the first year for Phase 3. We did have a couple of maintenance items, but the staff responded before I could get back to the villa from the front desk.:clap:
All in all, it was a great trip. We spent week 48 at the Royal Sands, 49 at the Royal Haciendas. Two different experiences, but both fantastic.
 

pjrose

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Yay - thanks for posting!

I know what you mean about maintenance issues being fixed immediately - that's always been our experience too.

We're considering going to the RH next year if we can exchange from one of the Cancun Royals, just to have a bit of a change.
 

toskeysam

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It will be a change..to pjrose

to pjrose.....If you can flip to RH for a week you will have a different experience, from Cancun. I agree with our concierge that RH is more Mexican than Cancun. While I really enjoy our time at the Royal Sands, it kinda reminds me of Miami. If you can make it to RH you really will spend more time in a "Mexican" experience. We took two trips to Playa del Carmen, first for Mass (and shopping) on Sunday evening, next for a shopping excursion on Monday. It was fun both trips, but use BUG SPRAY. I tend to be the bug magnet for our family, and wow did I attract them Sunday nght. We will hit more of the restaurants in Playa next year.
I had to laugh on our first trip to the store at RH when I saw a large quantity of OFF. It's no joke.
This was our "scoping out" trip. WORD OF WARNING...do not wear your Royal Resorts Tee-Shirts to Playa or you will be pounced on by every resort vendor there...especially the "Sands" (not Royal Sands)...I also think the taxi drivers are a bit ticked that Royal Resorts provides a shuttle during the day. They were reluctant to take us back on the night I wore my RH tee-shirt...that was "interesting" to say the least. The shuttle runs every 30 minutes until 3 pm, then one last one around 6 pm(return). The taxi fare is $10 USD each way.
If you like snorkling do not miss Xel Ha...worth the trip. We were there on the Tulum/Xel Ha tour, but next year we will spend the whole day at Xel Ha.
Also did the dolphin swim, very nice, at the Riveria Maya site...not Xcaret. I could go on forever, but It would take up valuable server space....
Go for it!!
 

pjrose

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to pjrose.....If you can flip to RH for a week you will have a different experience, from Cancun.

We've done several day trips to the RH, so yes, it'll definitely be different. We don't experience the "miami" aspects of Cancun because we just stay on-site and veg out. I'm looking forward to the RH's soft sand and calmer water. It'll also be fun to go into town, and thanks so much for the advice about bug spray, taxis, and Royals t-shirts!

PJ
 

Enrico

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RH is definitely a change of pace from the Cancun hotel zone experience. Love the Royals...previous visits to RI & RC were great and the RH did not disappoint.

We really enjoyed the Aqua Grill, great for lunch. Ate dinner twice & lunch once at La Palapa; very good, but like toskeysam said, the ambiance at night is much different. Unit was great, enjoyed the pool, loved the beach. Service was great and up to the normal high Royal standard. My only question was why they laid so much tile in the common areas leading to the main pool....it was everywhere. Seems that more green space would have been more attractive. Also, that tile really gets slick when a rain shower rolls through....be careful.

This may sound crazy, but we walked to Playa del Carmen via the beach....three times. One hour walk got us just shy of Av. Constituyentes. The sand is nice all the way there; we walked barefoot. We would hit the beach bars, have a meal, hit the Mega Grocery store for supplies (booze?) and then cab back to the resort. Playa is great...abundance of very good places to eat.
 

Ellis2ca

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Re: The "Miami" aspects of CanCun...

We've done several day trips to the RH, so yes, it'll definitely be different. We don't experience the "miami" aspects of Cancun because we just stay on-site and veg out.

PJ

Well... if you just stay on-site and veg out then YOU ARE MISSING the Mexican Can Cun... downtown Can Cun is VERY MEXICAN... I LIVE in Mexico, I know that I am in Mexico and not in Miami when I am in Can Cun... true, the SHOPPING MALLS are like Miami, but the shopping malls in Mexico City are also like shopping malls in Miami... what's wrong with that?

And yes, you have MacDonald's in Can Cun... but you also have MacDonald's in Paris and Moscow, so blame THAT on Mr. MacDonald, not on Can Cun.

Actually, I AGREE that there are many hotels in Can Cun that are MIAMI, not Mexico.. but the Royal Mayan and Vacation Clubs are both VERY MEXICAN to me... where can you find anything like the Royal Mayan or Vacation Clubs in MIAMI? And Captain's Cove and La Palapa and El Conquistador are all three VERY MEXICAN to me... (ditto for Royal Caribbean, and Royal Islander...)

So... If you ever decide to leave your cocoon and go to DOWNTOWN Can Cun someday, I suggest you go to Mercado 28... sit down and ENJOY the beautiful MARIMBAS at "El Cejas"... you will KNOW FOR SURE you are NOT in Miami when you hear a Marimba! Or go to Yaxchilan Ave. where the MEXICANS eat, and there are MANY good VERY MEXICAN restaurants, with Mariachis, excellent guacamole, and Mexican prices, too...

Just my two cents...

Ellis Toussier
 

jschmidt

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To the vast majority of tourist who visit Cancun, Downtown = La Isla, Kukulcan Plaza, Planet Hollywood, etc. They never venture to the real El Centro, which is good because it keeps the prices down for me.
 
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pjrose

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So... If you ever decide to leave your cocoon and go to DOWNTOWN Can Cun someday, I suggest you go to Mercado 28... sit down and ENJOY the beautiful MARIMBAS at "El Cejas"... you will KNOW FOR SURE you are NOT in Miami when you hear a Marimba! Or go to Yaxchilan Ave. where the MEXICANS eat, and there are MANY good VERY MEXICAN restaurants, with Mariachis, excellent guacamole, and Mexican prices, too...

To the vast majority of tourist who visit Cancun, Downtown = La Isla, Kukulcan Plaza, Planet Hollywood, etc. They never venture to the real El Centro, which is good because it keeps the prices down for me.


Over 20+ years of going to Cancun we have definitely done the real downtown. I have absolutely no interest in the Planet Hollywood etc scene. When we go out, we go for the real thing - but relaxing and enjoying the wonderful staff and environment of the Tri-Royals is one of our greatest pleasures while vacationing.
 

toskeysam

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Why I Joined Tug

Folks, this is why I joined TUG. Great tips and advice on what to see, where to go. Have not made the trip to downtown Cancun yet, but I plan to next year. My earlier "Miami" comment about Cancun was meant to address the high-rise coastline. No cultural offense intended there,:doh: just an observation. I have made only 3 trips to Mexico, so I have a lot to learn via TUG and travels of my own. Looking forward to it !!!! That's why we bought in......:D
Thanks for all the feedback!!!!!
 

Enrico

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No trip to Cancun is complete for us without a jaunt downtown to shop and eat some good Mexican food. Mercado 28 is zoo really....haggling over everything you buy gets to be a pain. Plus if you drive a really hard bargain, they get pissy.

Getting off the beaten path in Playa is easy and fun, plus the beach bars and restaurants are pretty basic, nothing real fancy, just good.
 
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