Bonnie_Raitt
TUG Member
My wife and I left on an extended trip about a week ago. The day before we left she had an old crown replaced. The dentist said she had a cavity underneath the old crown. He fixed it but said that sometimes these deep cavities end up needing a root canal. This was on tooth number 15 (last one upper row).
Well two or three days into the trip and her jaw starts hurting pretty bad when exposed to cold air. We called our dentist who said we should find a endodotist and see if she needed a root canal. He put her one Penicillin and pain meds. This was on Friday. We find an endodontist at our next stop and schedule an appointment for Monday morning.
We show up, he exams her and says she does need a RC. He starts right away and finishes in a 2 or 3 hours. He comes out and says that he has accidentally done the wrong tooth (He did the one next to #15). He says he will do #15 after a 10 minute break. He completes it in another couple of hours.
Of course, with a RC you often do the RC over two days. So we need to go in the next day to have them finished. She spends 5 hours the next day finishing the RC. When she comes out she looks at me with a distraught look, tells me to deal with the paperwork, and immediately goes outside. I go to the receptionist who says that there will be no charge because the doctor screwed up. I went outside and found my wife in tears in the parking lot. She said that if it had taken 5 minutes longer she would have broken down in the chair
The doctor was very apologetic and said he had done thousands of these and had never made this mistake before. He called later that day to see if she was OK.
Today,my wife seems to be OKwith just some expected jaw soreness. We have been corresponding with a group of friends daily on our trip and when we told them what happened, their responses ranged from humor to outrage to sympathy. Several of them suggested legal action. We are not litigious people normally.
I was wondering what the thoughts of others Tuggers are about her situation
BR
Well two or three days into the trip and her jaw starts hurting pretty bad when exposed to cold air. We called our dentist who said we should find a endodotist and see if she needed a root canal. He put her one Penicillin and pain meds. This was on Friday. We find an endodontist at our next stop and schedule an appointment for Monday morning.
We show up, he exams her and says she does need a RC. He starts right away and finishes in a 2 or 3 hours. He comes out and says that he has accidentally done the wrong tooth (He did the one next to #15). He says he will do #15 after a 10 minute break. He completes it in another couple of hours.
Of course, with a RC you often do the RC over two days. So we need to go in the next day to have them finished. She spends 5 hours the next day finishing the RC. When she comes out she looks at me with a distraught look, tells me to deal with the paperwork, and immediately goes outside. I go to the receptionist who says that there will be no charge because the doctor screwed up. I went outside and found my wife in tears in the parking lot. She said that if it had taken 5 minutes longer she would have broken down in the chair
The doctor was very apologetic and said he had done thousands of these and had never made this mistake before. He called later that day to see if she was OK.
Today,my wife seems to be OKwith just some expected jaw soreness. We have been corresponding with a group of friends daily on our trip and when we told them what happened, their responses ranged from humor to outrage to sympathy. Several of them suggested legal action. We are not litigious people normally.
I was wondering what the thoughts of others Tuggers are about her situation
BR