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Rescinding an Offer

Cool_beans00

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How long does it take to get a confirmation (if any?).

Last Saturday my fiance and I bought a TS at Welks Resorts Escondido. According to the paper work we had 1 week to rescind our offer. On Monday (2 days after we purchased) I faxed a letter to rescind and we also sent the same letter certified USPS. Tomorrow would be day 7 so I suppose I have a little bit of time if I need to do anything else.

Do the resorts usually acknowledge receiving it? Should I expect any sort of response? Should I call them? Please let me know!

thanks!
 

DeniseM

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I would NOT call - they are not going to help you. You will just get a big argument about why you should not rescind. If you followed the instructions for rescinding EXACTLY and got a return receipt, you have completed the required steps for rescinding.

Did you get a return receipt?
 

learnalot

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How long does it take to get a confirmation (if any?).

Last Saturday my fiance and I bought a TS at Welks Resorts Escondido. According to the paper work we had 1 week to rescind our offer. On Monday (2 days after we purchased) I faxed a letter to rescind and we also sent the same letter certified USPS. Tomorrow would be day 7 so I suppose I have a little bit of time if I need to do anything else.

Do the resorts usually acknowledge receiving it? Should I expect any sort of response? Should I call them? Please let me know!

thanks!

Often, you will not get any acknowledgment other than receiving a refund of any money you put down. I would not call the resort or the sales person you dealt with - they will just try and talk you out of it and/or make you feel bad. If you feel like you must speak to someone (not necessary), I would contact the corporate offices where the rescission documents were sent. But if you have your USPS receipt proving date of mailing within the allowed timeframe, you should be good to go.
 

Cool_beans00

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Often, you will not get any acknowledgment other than receiving a refund of any money you put down. I would not call the resort or the sales person you dealt with - they will just try and talk you out of it and/or make you feel bad. If you feel like you must speak to someone (not necessary), I would contact the corporate offices where the rescission documents were sent. But if you have your USPS receipt proving date of mailing within the allowed timeframe, you should be good to go.

thanks for the quick responses!

I actually put half down on my credit card. What's the appropriate amount of time to wait to see a credit back onto my account? Perhaps it's better to just call my CC company and let them know about the charge?


Oh and yes we have a return receipt AND the fax confirmation. One or both should be sufficient right?
 
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DeniseM

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thanks for the quick responses!

I actually put half down on my credit card. What's the appropriate amount of time to wait to see a credit back onto my account? Perhaps it's better to just call my CC company and let them know about the charge?


Oh and yes we have a return receipt AND the fax confirmation. One or both should be sufficient right?

You should send a copy of everything to your credit card immediately, in case you have to dispute it. You may need to call them for info., but you must dispute it in writing.
 

Timeshare Von

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I've rescinded over 10 purchases and have never received anything confirming receipt other than the USPS "return receipt requested" card.

P.S. You may say, "Holy cow 10 Von? What's with that?"

I used to work as a hired secret shopper for the TS industry where "buying and rescinding" was part of the gig :)
 

DeniseM

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Really, the only reason for them to contact you would be to try to talk you out of it. Once you rescind, they move on to someone else - you are ancient history and they don't care about you, because there is nothing in it for them.

Most people get a credit on their credit card, and that's it.
 

amycurl

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I used to work as a hired secret shopper for the TS industry where "buying and rescinding" was part of the gig :)

Wow, really? I would love to hear more about that gig! Were they actually interested in the customer experience? I am....intrigued.
 

Timeshare Von

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Wow, really? I would love to hear more about that gig! Were they actually interested in the customer experience? I am....intrigued.

Back in the day, NorthCourse (a division of RCI) came here to TUG to seek applicants for the gig. We (DH & I) did shops as independent contractors, hired to perform the work based on the criteria set by their clients.

Most of what we did were for BlueGreen and Shell Vacations, and it was a very enlightening experience. We did them for approximately 2 years. Sometimes the shops were scheduled during one of our normal TS vacation trips and took about 1/2 a day out of our holiday. There were some, however, where we went to a specific sales office that was off-site from the TS resort itself.

Considering we were paid well, plus got to keep whatever freebies the TS marketing company was offering (cash, tours, discount cards, mini-vacations, etc), it helped to subsidize of our travel expenses when I was out of work.

In one case, it was a two part "shop" . . . get body snatched at one place and then book the actual shop gig down in Branson. For us, we took in a three day weekend in Branson on their dime (the only reason we went to Branson).

With the hard economic times, we've been told that there have been fewer and fewer requests for mystery shops, so I'm not sure if anyone's having them doing currently or not as my contact has since left the company. The last one we did for NorthCourse was Sept 2007.

I cannot discuss the particulars of any shop, but will say that the most interesting was the one that they contracted to us to do on the west coast. It was on behalf of an industry giant, concerned about a small company that had cropped up and was using the "giant's" name and logos to sell travel clubs. They flew us out west from IA, put us up for a few days and paid all of our expenses plus the usual fees. We got a nice bonus vacation out of that trip.

I would love to be doing them still, but alas, tough economic times have forced companies to cut marketing and administrative costs.
 

rickandcindy23

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I used to work as a hired secret shopper for the TS industry where "buying and rescinding" was part of the gig.

Cool! 10 rescinds would mean 10 sad timeshare salesmen. Boo Hoo! :rofl: Added bonus! I suppose some people would think I am being mean to say it. :rofl: Too funny!
 

Timeshare Von

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Cool! 10 rescinds would mean 10 sad timeshare salesmen. Boo Hoo! :rofl: Added bonus! I suppose some people would think I am being mean to say it. :rofl: Too funny!

I always wondered about that too, how these companies handled their staff given the amount of time and actual lost earning opportunity they had because they "happened to get us".

Typically the shops were more detailed on things beyond the sales staff . . . the overall appearance of the offices (cleanliness and light bulbs working), the closing manager, even things like the parking lot, refreshments and the bathrooms were often on the report criteria.

One shop that we had, we were told to push the limits on saying "NO" to the buy to see just how many people we would be ushered in front of and what escalation of "goodies" (and lies?) we'd be offered, before they would give up trying. As I recall it was "only" 3 after our initial salesman.
 

JPD

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Go to usps.com and put your certified number in the track box. You will be able to see the status of your letter.
 

Cool_beans00

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Go to usps.com and put your certified number in the track box. You will be able to see the status of your letter.

great idea! Just checked it was delivered! I think I got my bases covered. How long should I wait for a credit back before I should be worried?
 

DeniseM

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great idea! Just checked it was delivered! I think I got my bases covered. How long should I wait for a credit back before I should be worried?

30 days - but go ahead and contact your CC company now.
 

Cool_beans00

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I just wanted to give an update.

We rescinded out offer on Monday Feb 6th and got the deposit back in exactly 3 weeks after on Feb 27th.

=D
 

Beefnot

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Great news. Now we'll see how long you can actually go without buying one resale. TUG guidance is 6 months of researching and learning, but I couldn't hold out but for maybe 1 month tops. Best of luck.
 
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