WazzuCougFan
TUG Member
I rented a week I own at a resort that--of course!--became impacted by a wildfire. The resort itself is likely not in danger of from the fire itself but the fire in the mountains blew up overnight and the smoke is settling in the whole Lake Chelan area.
I received a call from my renter this morning who is at the unit right now. He said the smoke is awful, ash is settling on vehicles and coming down through the fireplace into the unit. The webcams at the resort and news articles verify that air quality is awful right now.
http://wapatopoint.com/webcam1.html
He is asking me for a partial refund. He paid $1600 and has used the unit Thursday, Friday and Saturday nights. They are still there at the moment (Sunday). The rental period runs from Thursday to Thursday. He has a couple of young children, and they are arranging for a vacation at another resort elsewhere. They are selling their house so apparently can't go home, and he said they can't afford to pay for both resorts.
I don't know what to do! Morally I feel I should give them a partial refund, but legally, I probably wouldn't. I haven't contacted the resort, but they really aren't part of my arrangement. I doubt they have people clamoring to rent suddenly vacant units at a smoky resort. Any suggestions would be appreciated!
I received a call from my renter this morning who is at the unit right now. He said the smoke is awful, ash is settling on vehicles and coming down through the fireplace into the unit. The webcams at the resort and news articles verify that air quality is awful right now.
http://wapatopoint.com/webcam1.html
He is asking me for a partial refund. He paid $1600 and has used the unit Thursday, Friday and Saturday nights. They are still there at the moment (Sunday). The rental period runs from Thursday to Thursday. He has a couple of young children, and they are arranging for a vacation at another resort elsewhere. They are selling their house so apparently can't go home, and he said they can't afford to pay for both resorts.
I don't know what to do! Morally I feel I should give them a partial refund, but legally, I probably wouldn't. I haven't contacted the resort, but they really aren't part of my arrangement. I doubt they have people clamoring to rent suddenly vacant units at a smoky resort. Any suggestions would be appreciated!