Darwin
TUG Member
I was contacted by a company called Park City Vacation Rentals. They want to rent one of our weeks. Has anyone heard of this company? I did a search and did not find any info on TUG.
Darwin
Darwin
No upfront fee.
1/2 now and the balance three months before checkin.
There commission is on top of our asking price.
So far they seem legit.
So what happens when the renter backs out 3 mos. before check in?
Do you always insist on full payment for your rental?
Do you always insist on full payment for your
rental?
Nope. I'm shockingly easy on terms and will probably stay that way until I get burned. I usually suggest about 1/3 of the rental to hold a reservation, with the balance about 55 days before check-in, after I've successfully rebooked the reservation. But, if they have something else that works better for them and they can explain it, I'll probably agree. More than once, I've received payment after the people got back home.
You want a deposit to get the renter involved in the transaction and to discourage them from continuing to look for a better deal.
I work with my customers. Among other things, it puts them at ease knowing they aren't so exposed financially and that I'm not overly anxious to get paid.
Like you, I offer a refund if I can re-rent for full price, after deducting any selling expenses, commissions, etc.
I have never had a cancellation for which I've issued a refund.