I, like most to get "elite" statuses such as Silver, Gold and Platinum from Wyndham, elected to purchase from them direct and not resellers. While I am an Owner with Club Wyndham USA, I also follow Wyndham Australasian which is fully owned by Wyndham Destinations. While not 100% identical, the Australasian products are similar in many respects eg Gold = "Diamond" and there have been suggestions that Wyndham might standardized where possible. Here's a extract from a respected newsletter produced from a reseller, Terry Bradford today which rings some alarm bells-
"On 13th May Wyndham announced some fairly major changes to the Privileges program effective from the 1st June 2020. The main changes were:
Before I go into details on each of the above the most common question owners have been asking is how can Wyndham remove benefits that they promised to owners to get them to upgrade? As I have been warning about for literally years NONE of the Privileges benefits are guaranteed in any way and Wyndham can change or remove them at any time. Whilst many people have reported that salespeople never told them that benefits could be removed the Product Disclosure Statement has always been clear that the benefits could be removed and unfortunately for people who fell for the Privileges promises it is what is in the PDS that counts (unless of course you managed to get the salesperson to put something in writing). Hopefully now owners will start to see the value in buying credits on the resale market instead of spending way more to get Privileges benefits that may disappear at any time."
Can anyone advise how protected are Silver, Gold and Platinum members from Club Wyndham (USA) making similar or other changes to privileges under the Club Wyndham (USA) branding?
Here's a link to the full newsletter -
"On 13th May Wyndham announced some fairly major changes to the Privileges program effective from the 1st June 2020. The main changes were:
- Free Housekeeping no longer unlimited for Diamond and above
- Housekeeping tokens needed when using credits for Wyndham Rewards, Personal Choice, etc
- Changes to Fun Time
- Removal of Golfers Plus and Registry collection
- Reduction in Privileges fees to compensate for reduced benefits
Before I go into details on each of the above the most common question owners have been asking is how can Wyndham remove benefits that they promised to owners to get them to upgrade? As I have been warning about for literally years NONE of the Privileges benefits are guaranteed in any way and Wyndham can change or remove them at any time. Whilst many people have reported that salespeople never told them that benefits could be removed the Product Disclosure Statement has always been clear that the benefits could be removed and unfortunately for people who fell for the Privileges promises it is what is in the PDS that counts (unless of course you managed to get the salesperson to put something in writing). Hopefully now owners will start to see the value in buying credits on the resale market instead of spending way more to get Privileges benefits that may disappear at any time."
Can anyone advise how protected are Silver, Gold and Platinum members from Club Wyndham (USA) making similar or other changes to privileges under the Club Wyndham (USA) branding?
Here's a link to the full newsletter -

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