I have worked with a renter and she paid a deposit on the unit (200). I have sent her a rental agreement waiting to be signed and exchanged emails for the terms... etc. for a few days. She wants to back out now after 2 days she paid for the deposit. Should I refund her 200 deposit?
I'd say it depends. Did you stipulate the deposit was non-refundable?
Are you out any additional money at this stage?
Are you still able to rent the unit?
If I've already booked a week (in advance) and offer it up for rent, and someone backs out that quickly, and I still have time to rent it out, I would refund the money (less any processing fees PayPal may have charged me).
Given she backed out that quickly, it's probably a sign you don't want her as a renter, but I don't know all the particulars.
I never book anything (ie: someone wants a different week/etc) without them paying a non-refundable deposit AND getting a signed rental agreement. Once I have both, THEN I'll book (obviously if I cannot get the unit any longer, I will refund their deposit).