Be careful, I think with Quicken you have to give your SSN - thus they are pulling a credit report on you = lowering your credit score. If you are refinancing, the hits could make a difference in your rate. I tried to get a quote from Quicken, but I wouldn't give them my SSN so didn't get far with them.
I THINK we are closing next week on a 3.25, 0 points, 15 year with $1400 closing costs. Today, about 6pm I got what I THINK should be the final piece of documentation needed for the underwriters.
I did not give out my SSN to anyone and we still had some unknown hits on our credit report, I'm sure from my search for rates.
We did end up going with a local bank, although they are reselling immediately. That might be why the crazy requirement for documentation, at least that's what they say.
I like amerisave.com's website. You can check rates online, yourself, and they don't require your SSN. However, we did not go with them. We got about the same deal with the local bank.
This has been the most ridiculous experience ever. We got 2 appraisals, the first one was $35,000 lower than the second one. I did a lot of research myself of the market around us, documented all the improvements (yes, some just maintenance) that we've done over the years, and challenged the 1st appraisal. All I got was, "you aren't an MLS agent like she (the appraiser) was, you can't see pictures of the interiors of the comps, ya da ya da ya da". By doing so, I had some great documentation for our 2nd appraiser. He was happy to be handed the details, and as a result I think we got a much better (and I think fair) appraisal.
Then there is the documentation as someone else mentioned. Tax returns aren't good enough anymore, they need transcripts from the IRS. Copies of all our investments, 401K's, etc. In late September they want something more current than June 30th. Why doesn't it make sense to them, that is the last statement we have for our accounts where we only get quarterly statements. I'm still waiting for some of our 3rd quarter statements, which I need to provide at closing. I don't remember providing my 401K statements before.
I sure hope this is my last refinance ever! Good luck if you go for it. The rates are great, but the process is tough.