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Redweek rental question

chapjim

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I asked my customer service person if RedWeek.com collected and paid taxes. She said RW does not pay taxes. I sent a snarky response that full service doesn't mean what it says. She sent me the things that are checked in the column under Verified and Protected (without comment!).

I sniffed around on the website for a bit and found this in FAQ.

Do I need to collect taxes?
Many jurisdictions do require timeshare owners to collect and remit sales and lodging taxes when renting. If you use online booking, we partner with Avalara to collect and remit taxes for you. If you don't, you will need to research, collect, and remit on your own.

Online booking is another $10.

Now, your reservation leads me to believe that RW is collecting the tax but not paying it, rather giving it to the owner. What's the service fee about? Is that different than the $99 that RW gets? Or is it resort related?

This Florida tax is really odious. Every resort becomes a "partner" and each requires a monthly filing, regardless of whether or not you had a rental at that resort that month. I can think back to when I probably had as many as a dozen Florida resorts where I rented weeks. Each location has to be researched because the Florida tax is a certain percentage of the rental and many jurisdictions have an additional tax. The total state and local tax for Brevard County (Cocoa Beach) was 12% at the time.

I was late filing on my one and only rental. Florida waived the penalty because I was new and sounded stupid, I guess. I can't find the email that waived the penalty so I can't say for sure what the penalty would have been. My recollection is that it was not a trivial sum.

I had four weeks at The Resort on Cocoa Beach and had been using two and renting or trying to rent the other two. I sold the two weeks I'd been renting, primarily because of the Florida Sales and Use tax.
 
Last edited:

tschwa2

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So I think the customer service person that you spoke with was wrong. I think the answer is- it depends. If Redweek is required to notify the county (or local juristiction and collect the taxes, they do and pass that fee onto the renter and remit it for you and the $99 covers that (but you also have to pay the $99 if they collect the money and it happens to be somewhere that doesn't require them to report it). I believe there may be some places that don't require it of redweek but still requires it of the owner. In those cases redweek doesn't report that there was a rental, doesn't collect any taxes but just as if the owner did a diy rental, the taxes are still legally required. So in that case it is up to you to do the leg work. The $10 part of the fee is the verification part of the rental.
 

HenryT

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Cypress Pt, Eastern Slope Inn, HRA, SBP, WSJ, Hyatt Sunset Harbor, Hyatt Pinon Pointe, Veranda Beach Club, HGVC Hurricane House, Wyndham: Long Wharf, Royal Vista, & SeaWatch Plantation.
So now Redweek is charging "$99 when rented" for "Do It Yourself" rentals also. It is not clear to me what the $99 is for when I am doing all the work and not requiring anything from them.

It's time to look for other rental options.
 

dioxide45

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So now Redweek is charging "$99 when rented" for "Do It Yourself" rentals also. It is not clear to me what the $99 is for when I am doing all the work and not requiring anything from them.

It's time to look for other rental options.
It is for DIY verified & protected. Redweek is collecting the payment and remitting taxes. If applicable. There is a past thread on this topic.
 

HenryT

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It is for DIY verified & protected. Redweek is collecting the payment and remitting taxes. If applicable. There is a past thread on this topic.
When I go to Redweek now they don't give me an option to not verify. I only get the following options:

1716331606507.png

The above self-service option states that there is also a $99 charge when rented. There used to be 3 options: Full Service, DIY with verification/protected, and DIY without verification; and neither of the DIY options required a $99 fee when rented. Also, the above DIY option requires you to use Red Weeks online booking & rental agreement.
 

rickandcindy23

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The bargain is the $59 + $99. RW takes the credit card payments, answers questions they can answer, basically do all of the work. You get paid after the rental starts. The $49 price is not a good deal because you still take payment and still have to worry about a renter backing out.
 

dioxide45

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When I go to Redweek now they don't give me an option to not verify. I only get the following options:

View attachment 93243
The above self-service option states that there is also a $99 charge when rented. There used to be 3 options: Full Service, DIY with verification/protected, and DIY without verification; and neither of the DIY options required a $99 fee when rented. Also, the above DIY option requires you to use Red Weeks online booking & rental agreement.
I think you are seeing their new posting wizard. There is a link at the top to switch back. I also noticed if I turned off adblocker that the old posting flow shows up with all the options. They are getting more sneaky.
1716337786893.png
 

HenryT

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Cypress Pt, Eastern Slope Inn, HRA, SBP, WSJ, Hyatt Sunset Harbor, Hyatt Pinon Pointe, Veranda Beach Club, HGVC Hurricane House, Wyndham: Long Wharf, Royal Vista, & SeaWatch Plantation.
I think you are seeing their new posting wizard. There is a link at the top to switch back. I also noticed if I turned off adblocker that the old posting flow shows up with all the options. They are getting more sneaky.
View attachment 93251
You are correct. I would have never noticed that link to switch back to the old view.

Thanks!
 

hurnik

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The bargain is the $59 + $99. RW takes the credit card payments, answers questions they can answer, basically do all of the work. You get paid after the rental starts. The $49 price is not a good deal because you still take payment and still have to worry about a renter backing out.

Although even with "full service" you still have to worry about the renter backing out, given Redweek's past with COVID and other things where they basically screwed the owners.
 

AJCts411

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The bargain is the $59 + $99. RW takes the credit card payments, answers questions they can answer, basically do all of the work. You get paid after the rental starts. The $49 price is not a good deal because you still take payment and still have to worry about a renter backing out.
Why would you have to worry if a renter backed out? You would have a rental agreement with the cancellation terms and would of already been paid. i'd be much more worries about RW holding the payment until after check in, after check in when the cons start complaining and get the rental for free.
 

hurnik

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Why would you have to worry if a renter backed out? You would have a rental agreement with the cancellation terms and would of already been paid. i'd be much more worries about RW holding the payment until after check in, after check in when the cons start complaining and get the rental for free.

Because in the past, there were people who had a "no refunds"/strict cancellation and due to COVID (even though the resort was open), redweek kept the money from the owner and refunded the renter because the renter backed out.
 

rickandcindy23

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Why would you have to worry if a renter backed out? You would have a rental agreement with the cancellation terms and would of already been paid. i'd be much more worries about RW holding the payment until after check in, after check in when the cons start complaining and get the rental for free.
I had people who tried to back out of our Westin Maui after the fire. I had reservations for March 2024, and I had people who were asking me through RW to let them out of the contract. I told them through the RW service that Ka'anapali didn't burn, the resort is open, and I am not going to let RW cancel it.

I have in my contract (that I got from TUG) that a person can't cancel at 60 days or less but lose their 50% down if they cancel. But how am I going to enforce that and fight with a lawyer, should someone pursue me for their 50% back. I am not going to fight anyone, but RW will do it for me.

The Westin Ka'anapali Oceanfront studio and one bedrooms are pretty nice. I cannot imagine RW backing down. I am also on Maui at the same time, so I can always talk to the resort myself, should someone complain. I don't think that happens often.
 

dioxide45

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Because in the past, there were people who had a "no refunds"/strict cancellation and due to COVID (even though the resort was open), redweek kept the money from the owner and refunded the renter because the renter backed out.
I understand that Redweek tightened up their contracts after Covid?
 

echino

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I understand that Redweek tightened up their contracts after Covid?

No, they did not. They just put up a warning for guests on their website that Covid is a known risk and that guests can no longer back out.

Redweek screwing owners during Covid had nothing to do with contracts, it was Redweek's business decision. Not letting guests cancel for a full refund and force them either travel during Covid or lose money would be very bad optics for Redweek and disastrous for their reputation among guests. Screwing owners was an easy decision. Redweek even encouraged guests to cancel if they didn't want to travel, regardless of cancellation policy. If something like this happens again - epidemic, war, etc, Redweek will not hesitate to screw owners again, regardless of any contracts.
 

AJCts411

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Because in the past, there were people who had a "no refunds"/strict cancellation and due to COVID (even though the resort was open), redweek kept the money from the owner and refunded the renter because the renter backed out.
My post was in response to a private non-red week rental. seem's like I misunderstood the OP comments.
 
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