RCI Web Site Error Message

[EAM]

What does this mean?

com.rci.exception.RCIBaseException: Error processing the request : Exception in setITSSearch:WeeksAdapter RESORT IS AN UMBRELLA RESORT - CANNOT BE REQUESTED

 

[Madge]

EAM,

Some resort clubs such as Mayan Palace and Fairfield have resort ID numbers in RCI's system that represent the club as a whole and not a particular resort. These may not be referenced online for purposes of depositing or exchanging. If you'd like to verify this, please send a message to feedback@rci.com and enter TUG in the subject line. The Communications Team can look at it for you.

 

[EAM]

Thanks.

I think I must have typed in a wrong number when I was searching by resort number. May I suggest that the RCI internet team change this to a more informative error message?

 

[Leturno]

New Error, haven't been able to log in

Hi Madge,

I been trying to log in all evening and it keeps timing out at log in. Just now I received a different error:

Message from the NSAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.



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Build date/time: Aug 5 2005 12:16:31


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Change Number: 616829

Scott

 

[janmeyer]

I have been getting the same error message yesterday and this morning. Called RCI and they insist there are no problems. Anyone else experiencing any problems? Thanks. Jan

 

[TravelOrDie]

Also unable to sign in...

Message from the NSAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.



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Build date/time: Aug 5 2005 12:16:31


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Change Number: 616829

 

[jgtragesser]

Also unable to sign in...

I am having the same problem at this time...
Joe Tragesser

 

[cedars]

RCI Problems

Just wanted to add I have been having the same problem in Canada. Cedars

 

[davenlib]

me too

I have trouble since Monday night and also today with the same timed out message....

 

[Sandy VDH]

Ditto, same error.

 

[rje]

same error!

 

[riverdees05]

Been having problems trying to log on to RCI.

 

[shmoore]

Ditto here in Tennessee. I'm getting frustrated!!!

 

[funtime2]

sme here in North Carolina

 

[Dave M]

In my capacity as a BBS administrator,

Please do not post additional comments in this thread.

This forum is not for discussion. It is solely for questions of Madge. I think she will get the clear message that there is something seriously wrong with RCI's website. She can also take a look at (for example) this extended thread on the same subject on the Exchanging forum.

Please continue any further discussion on this topic on the Exchanging forum and give Madge a chance to respond here in due course.

 

[Madge]

EAM,

This is a problem we know about that is being exacerbated by extremely high traffic to the site. It is still happening intermittently, but it should be somewhat better overall and our technical team is working to further improve our site's performance.