• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

RCI relationship with www.bonusbreakweeks.co.uk

Keitht

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
3,518
Reaction score
3
Points
36
Location
Gloucester, England
RCI relationship with www.bonusweekbreaks.co.uk

Madge,

I received a call from a company called Bonus Break Weeks earlier today. In their conversation, and on their internet site, they state the following :-

"Welcome to bonus week breaks, we are the booking agents on behalf of RCI and Interval International resorts."

Is this an accurate statement of their relationship with RCI and if so is the same stock available directly to members through RCI's own 'Bonus Holiday' offers?

If relevant to the question, I am a UK Weeks owner.
 
Last edited:

Madge

TUG Member
Joined
Apr 23, 2005
Messages
1,803
Reaction score
0
Points
36
Location
Carmel, IN
Keith,

I am not familiar with this company. Please provide any details you can remember in a message to feedback@rci.com and enter TUG in the subject line. The Communications Team will check it out for you.
 

Keitht

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
3,518
Reaction score
3
Points
36
Location
Gloucester, England
Madge,

Apologies for the delay in responding - I missed your reply. The actual web address is www.bonusweekbreaks.co.uk and not as I had said originally www.bonusbreakweeks..... In a strange way I hope they do have an official link with RCI as they knew I was a member of RCI and had my home phone number.
That information can only have come from RCI sources, either official or otherwise.
 

Keitht

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
3,518
Reaction score
3
Points
36
Location
Gloucester, England
I have today received this response to my e-mail to 'feedback@rci.com'

Please be advised that RCI has no third party agents selling any of its inventory. The resorts affiliated to us may have agreements with other organisations to sell space within their complexes - this is beyond our control as we do not own any of these affiliated properties.

We have flagged your comments to our legal department for review and action as necessary.

It is pleasing to know that the problem is being taken seriously, but still of concern that this company somehow obtained my name and telephone number. I only know of 2 possible sources for this information either RCI or my home resort. I do also plan to take this up with them.

I have asked that RCI legal department keep me informed of any progress they may make.
 

Madge

TUG Member
Joined
Apr 23, 2005
Messages
1,803
Reaction score
0
Points
36
Location
Carmel, IN
Keitht,

If I discover anything more about this website I will follow up. Likewise, please let me know if you learn more from our U.K. staff.
 

Keitht

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
3,518
Reaction score
3
Points
36
Location
Gloucester, England
Madge said:
Keitht,

If I discover anything more about this website I will follow up. Likewise, please let me know if you learn more from our U.K. staff.

Thanks Madge,

I have heard nothing from the legal team so far
 

Keitht

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
3,518
Reaction score
3
Points
36
Location
Gloucester, England
Madge,

Back in December 2005 I received an e-mail from feedback@rci.com stating that RCI had no link with www.bonusweekbreaks.co.uk and that my e-mail was being passed to RCI's legal department. I was also advised that the legal department would advise me of the outcome. I never actually heard anything from the legal department.
Bonusweekbreaks are still advertising that they are agents for RCI.
As this claim has now been active on their site for at least a year and RCI has apparently done nothing about it I was wondering what the situation is? Was I given wrong information in the first instance or doesn't RCI care about companies making false claims about their links with RCI?
 

Madge

TUG Member
Joined
Apr 23, 2005
Messages
1,803
Reaction score
0
Points
36
Location
Carmel, IN
Keitht,

This is an issue we take very seriously, so I can't imagine what the delay might be. I will see what I can find out!
 

Keitht

TUG Lifetime Member
Joined
Jun 6, 2005
Messages
3,518
Reaction score
3
Points
36
Location
Gloucester, England
Madge,

On another t/s site I use questions are again being asked about this company. I have still heard nothing from RCI on the subject, either directly or through yourself. Are you able to investigate?
It is interesting to see that their website now states "we are booking agents for a wide range of luxury resorts, including a number of RCI and II affiliated resorts" rather than claiming to be agents for RCI. It may be that the change has been down to action by RCI. If that is the case it would have been nice to receive feedback.
 

Madge

TUG Member
Joined
Apr 23, 2005
Messages
1,803
Reaction score
0
Points
36
Location
Carmel, IN
Keitht,

I'll forward a request for information myself and see if I can get a status for you.
 

johnmfaeth

TUG Member
Joined
Oct 7, 2006
Messages
2,601
Reaction score
0
Points
36
Location
Northeast PA
If you read the fine print, it says that you will have to take a timeshare tour.

These guys (may be one person?) must be charging folks to get them set up as a "referral" to timeshare companies and then onto a sales promotional package.

There was a guy doing this with Marriott recently on Ebay and they shut him down.

He charged $25, his angle was that he got Marriott reward credits for each referral that purchased.

Most don't realize that their ownership info is public record if they own at a deeded resort in the US. Phone #'s are easily obtained and matched up.

Makes you think your resort company "ratted" on you when all that happened is a little research.

This is also why you get all those personally addressed mortgage offers if you own a house.

John
 

Madge

TUG Member
Joined
Apr 23, 2005
Messages
1,803
Reaction score
0
Points
36
Location
Carmel, IN
Keitht,

I was able to verify that we do not have a partnership with this company. Was there anything else about the call you received that struck you? Anything on their website I might have missed?
 
Last edited:
Top