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RCI portal problem
- Thread starter pacman
- Start date
DeniseM
Moderator
- Joined
- Jun 6, 2005
- Messages
- 57,478
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- 1,849
- Resorts Owned
- WKORV, WKV, 2-SDO, 4-Kauai Beach Villas, Island Park Village (Yellowstone), Hyatt High Sierra, Dolphin's Cove (Anaheim)
RCI is closed for the weekend - they are making changes - see the exchanging forum for the details.
Last edited:
itradehilton
TUG Member
- Joined
- May 5, 2009
- Messages
- 710
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Have you been able to fully access the new portal?
lvkcwalker
TUG Member
I had not been able to access the RCI portal through HGVC using IE with Windows XP SP2 and Vista. I sent a message to HGVC and received this response today:
"Thank you for contacting Hilton Grand Vacations Club. First and foremost, please accept our sincere apology for the error you encountered when attempting to load the RCI booking system. It is still being updated with new information. You will soon have full access to RCI booking engine, in the meantime you can contact a Club counselor directly at 800-932-4482 or +1 (407)722-3141 to check availability or book reservations. We apologize for any inconvenience this may cause you.
Please let us know if you have additional questions pertaining to your account and we will be happy to assist you. "
In the meantime...yesterday I saw on the Wyndham location that someone suggested clicking on the "Compatability View" (looks like a torn paper) at the top of the page next to the address bar. I tried this and I have been able to access RCI ever since.
Maybe this will help you, too.
"Thank you for contacting Hilton Grand Vacations Club. First and foremost, please accept our sincere apology for the error you encountered when attempting to load the RCI booking system. It is still being updated with new information. You will soon have full access to RCI booking engine, in the meantime you can contact a Club counselor directly at 800-932-4482 or +1 (407)722-3141 to check availability or book reservations. We apologize for any inconvenience this may cause you.
Please let us know if you have additional questions pertaining to your account and we will be happy to assist you. "
In the meantime...yesterday I saw on the Wyndham location that someone suggested clicking on the "Compatability View" (looks like a torn paper) at the top of the page next to the address bar. I tried this and I have been able to access RCI ever since.
Maybe this will help you, too.
- Joined
- Aug 20, 2006
- Messages
- 2,191
- Reaction score
- 423
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- 443
- Location
- Chicagoland
- Resorts Owned
- HGVC
I can't get in via IE either, but I can using Chrome with no problems.
firefox is working ok.
itradehilton
TUG Member
- Joined
- May 5, 2009
- Messages
- 710
- Reaction score
- 22
- Points
- 228
Thanks for the idea, I upgraded my Firefox and now can see the dates available calendar. I'm not sure I like the new system yet?
I like the idea that we can search more than 30 days window.
Now we can see points inventory and weeks inventory together, so we don't have to search two different ways (so can save time).