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RCI membership - refund when cancelling?

J

JeffW

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Joined
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Location
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Two questions (below) on a membership refind:

Their official wording is:
The Member may cancel a membership by notifying RCI by telephone or in writing in a form acceptable to RCI. In the event of such cancellation, a prorated refund may be paid. Subscription fees may be prorated based on the application of the price of a single year membership to each year, or portion of a year, of membership used, as follows: The basis for the prorated calculation will be one-twelfth (1/12) the cost of a single year membership at the time of cancellation (“Cancellation Rate”), even if a multi-year membership was purchased. The amount of the refund will be calculated by multiplying the Cancellation Rate by the number of months of membership used, and then deducting that amount from the actual amount paid for the membership. The difference, if any, will be refunded to the party who made the payment.

1. "A prorated refund MAY be paid" - Assuming no impropriety, any reason they won't issue a refund?

2. "...the cost of a single year membership at the time of cancellation (“Cancellation Rate”), even if a multi-year membership was purchased." - The current cost of a US-based, none auto-renewal membership is $99. So does that mean I'd get back $8.25/month prorated refund, regardless if the last membership renewal was at a discounted price?

Thanks.

Jeff
 
I just called RCI to cancel. I did not get any push-back and was told that the "refund will be processed and deposited back to my credit card in 1-3 business days".
 
I also received a refund when I cancelled after my last RCI trade.
 
JeffW said:
Two questions (below) on a membership refind:



2. "...the cost of a single year membership at the time of cancellation (“Cancellation Rate”), even if a multi-year membership was purchased." - The current cost of a US-based, none auto-renewal membership is $99. So does that mean I'd get back $8.25/month prorated refund, regardless if the last membership renewal was at a discounted price?

Thanks.

Jeff
Click to expand...
No it means that if you used 4 months they will give back the prorated amount of what you actually paid for the year minus ($8.25*4=)$33. So if you paid $99 for 2 year- say had a 2 for 1 and used 1 year and 4 months you would get back ($49.50-33=)$16.60 for the 8 months you didn't use.
 
AnnaO said:
I just called RCI to cancel. I did not get any push-back and was told that the "refund will be processed and deposited back to my credit card in 1-3 business days".
Click to expand...

I spoke too soon. They were supposed to email me the cancellation email. Instead, I got an email welcoming me to RCI. :)
When no cancellation email came, I called again yesterday afternoon and asked to stay on the phone till I get that email. The rep said that I am not getting the cancellation email, I am getting an email with the cancellation request form to fill out. She just resent the email, but it may take a few hours to get to me.

Well... we are now 16 hours after the second call and 23 hours after the first call and no email. My membership has not been cancelled and my charge has not been refunded.

I called again this morning and asked again to stay on the phone till the email comes. That request was denied so I asked to speak with a supervisor. After some time on hold rep came back on the phone and said the supervisor cancelled my account and I will get a check via mail. They do not refund to the credit card, even though that charge was done 3 days ago.
 
Last edited:
tschwa2 said:
No it means that if you used 4 months they will give back the prorated amount of what you actually paid for the year minus ($8.25*4=)$33. So if you paid $99 for 2 year- say had a 2 for 1 and used 1 year and 4 months you would get back ($49.50-33=)$16.60 for the 8 months you didn't use.
Click to expand...

That's not correct. You get a prorated refund based on how much of the membership you've used against the $99 standard year. So if you pay 399 for 5 years but then cancel after 4 you don't get a refund because your 399 was applied at 99/year.
 
I’m going to renew in January when my membership expires
 
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