Once logged in, if I go to any of the member tabs (My Account,
Deposit Your Week, etc) I get the following message:
"Session has timed out. Please login."
This is currently making my account unusable.
I sent a message to customer support but their response was not helpful. They told me to make sure java and cookies were enabled and to check "Use TLS 1.0" in security settings. I have made sure these settings are correct, even made RCI.com a trusted site and enabled all settings. I've tried using both IE7 and Firefox2 and both give me the same error.
Is this something that others have encountered? Can Madge or anyone else help me with this issue?
Thank you,
Jack
Deposit Your Week, etc) I get the following message:
"Session has timed out. Please login."
This is currently making my account unusable.
I sent a message to customer support but their response was not helpful. They told me to make sure java and cookies were enabled and to check "Use TLS 1.0" in security settings. I have made sure these settings are correct, even made RCI.com a trusted site and enabled all settings. I've tried using both IE7 and Firefox2 and both give me the same error.
Is this something that others have encountered? Can Madge or anyone else help me with this issue?
Thank you,
Jack