Seen from RCI perspective the resorts are open and therefore customers can’t get a refund right?Because nothing changed for the better since they last announced the extension to August 16th, I do not see why they would not do it again.
Seen from RCI perspective the resorts are open and therefore customers can’t get a refund right?Because nothing changed for the better since they last announced the extension to August 16th, I do not see why they would not do it again.
Many are also open now at the beginning of August but RCI did not want to start a fight with too many members I guess. RCI is not really losing anything, both the fee and the points have to be used by the end of the year for future reservations. I am curious how it will play out. FWIW, my bet is that they will extend (it may be wishful thinking).Seen from RCI perspective the resorts are open and therefore customers can’t get a refund right?
Don't know but would think it would be inclusive of Sept 6. Try chat at rci.com to double check.Thanks for the update.
does through September 6th mean any checkin date which includes September 6th Checkin or does it exclude September 6th checkin?
Yes, I just cancelled a 9/5/20 - 9/12/20 and recieved all points back and an account credit for the exchange fee.Thanks for the update.
does through September 6th mean any checkin date which includes September 6th Checkin or does it exclude September 6th checkin?
Same experience for me. Now I have two exchange fee credits to use by 12/31/2020, but have to book w/chat or by phone. Hoping that 2022 stuff starts showing up so I can use them.
It appears it will be occurring every week depending on air traffic and restrictions. My visit is becoming less likely as each day passes.I know that’s what they claim and that’s also part of the truth HOWEVER if you book from the weeks inventory then the system can see and use the credit you have on file. I know that’s how I have used one of my credits.
Sorry I don’t follow?It appears it will be occurring every week depending on air traffic and restrictions. My visit is becoming less likely as each day passes.
Sorry I don’t follow?
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RCI will be evaluating every week is what I mean in terms of a deadline to cancel an existing vacation and to br able to use the lounts or weeks for another property!!
RCI will be evaluating every week is what I mean in terms of a deadline to cancel an existing vacation and to br able to use the lounts or weeks for another property!!
Thank you for the info. I, too use an American account and wasnt aware of this. I had called yesterday and that's what the rep told me as I have a scheduled week in mid Sept. I'm concerned about the quarantine period as well as the current lack of air bridges so I wanted to know my options.i Think the RCI policy is different when you compare Europe RCI and US RCI. Even though I’m located in EU I have a US RCI account and therefore the US rules applies to me.
According to the EU RCI policy you can cancel a vacation and get the credit and points back on a rolling 30 days basis. However the exchange credit will be good for 6 months counting from the day If cancellation. The later part is better than the US policy which states that the credit have to be used no later than 12/31. Furthermore the EU policy does not state that you will get your money back for points protection etc only that your RCI account will be credited and that is worse compared to the US Policy which issues a refund of said funds.
Super... that takes the pressure off.It’s book by 12/31/2020, stay whenever your deposits are good through.
start an ongoing search. I bet you will match something very quickly.after our March cancel they said June 30. I called mid June , said borders still closed, they said no problem, we’ll advance it to Sept 30, of course we aren’t travelling anywhere in Canada in the cold, so we booked Fairmont. Discovered they are gouging with added fees, Cancelled, Platinum advanced it to Dec 30. Actually the agent told us our credit vouchers will never disappear, they will stay on file forever until we use them. We have now booked Lethbridge for August. The credit vouchers were piling up, we figured to use some up this summer. Lethbridge isn’t a favourite place of ours but we are so limited in Western Canada. At the best of times there’s nothing available ever in the summer, now with the pandemic, all the few resorts we have in the first place are really scarce. Fairmont and Lethbridge had some availability mainly because these two resorts have outrageous fees but what can we do. They have us over a barrel. We are watching every day. There are several resorts in Whistler, good luck there, we did find a week two summers ago but tough now. The Okanagan / Shuswap has two or 3 places, I’ve never seen anything available there in the last 8 summers. Sometimes we will see something in Quebec, we certainly not driving across Canada. And you guys in Ontario, have you in your life ever seen something available in the Collingwood area, I don’t think so. Anyways not to worry about RCI, they are bending over backwards to help us.
Obviously, the COVID credit only applies to cancellations until September.
I just ran into an issue. I have weeks and found a place in the U.S, I'm Canadian so I put it on hold for Nov 2021. I spoke to the on-line agent and she confirmed that our exchange fee of $330 CAD would not be refunded if we canceled the booking after 24 or 48 hrs (sorry, I forget the exact time). I'd be ok if they charged a small administrative fee to make the change and credit me the difference. No doubt this has been their policy all along but with so much uncertainty they should change this non-refundable exchange fee policy. If you throw in Trade Protection at $64 USD, (~83 CAD), you're looking at $413 in extra vacation costs. This is nickel and dime stuff that's turning into dollar stuff.
It's not a price I'm willing to pay. I can apply that cost to vacation and go when I'm more certain of travel conditions.